IT Support Specialist

Position Description, Functions, Duties and Tasks: This position is responsible for the support and improvement of the data and communications infrastructure at the Augusta Technology Center and Distribution Center. Functions, Duties, and Tasks: Manage, monitor, and support the Augusta Technology Center network infrastructure Administer local servers and support server software and hardware Manage IT cabling including CAT5, fiber optics, telephone systems Coordinate with corporate support teams to resolve Wide Area Network (WAN) and IP telephony issues Coordinate with the Process Control Group to resolve network issues. Coordinate with corporate support teams on software standards for servers and workstations Work with outside vendors to manage IT infrastructure projects. Minimum Qualification (Education, Experience and/or Training, Required Certifications): Education: Bachelor’s Degree in Computer Science, Mathematics, Business Administration or related field Experience: Minimum of 5 years of experience in computers with direct support of network gear, server hardware and software. Required Skills: Familiarity with TCP/IP, SNMP, Backup systems, etc. required. Microsoft Windows Server administration and setup experience required. Familiarity with Exchange, IIS, SNMP, SAN and other server platforms desired. Cable plant design and knowledge of standards. Requires the ability to develop effective partnerships with internal customers and possess excellent interpersonal skills. Must be highly organized and focused on providing solutions to business needs. Additional Preferences: n/a Other Information: Physical Demand Requirements Those associated with sedentary work. Must be able to climb stair and ladders when required. Provide support for local printer infrastructure. #J-18808-Ljbffr