Customer Service Representative - State Farm Agent Team Member

Responsive Recruiter

Benefits: Simple IRA, bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development, dental insurance, vision insurance

About Our Agency: Join one of the few national based companies in the North Hawaii Community - State Farm - a GREAT company! You can be a part of a great work environment that has a lucrative pay structure. Our agency is located in a good location and is a close-knit family team. We would love to have you join us!

Role Description

As a Customer Service Representative - State Farm Agent Team Member with Cheryl Kim - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.

Responsibilities

• Answer customer inquiries and provide policy information.
• Assist customers with policy changes and updates.
• Process insurance claims and follow up with customers.
• Maintain accurate records of customer interactions.

Qualifications

• Communication and interpersonal skills.
• Detail-oriented and able to multitask.
• Previous customer service experience preferred.
• If not currently licensed, you will be required to obtain a Property & Casualty Licenses and Life & Health insurance licenses.

Compensation: $18.00 per hour

Do you want a career and not just a job?

We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We are an established, growth-oriented agency with a team of highly motivated individuals. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team works hard to reach our goals together as a team and have fun while we are doing it! We take pride in using our years of valuable experience to mentor individual team members and prepare them for successful careers. If you want to work in an environment that is fun, challenging, and rewarding, then Cheryl Kim - State Farm Agent may be the right fit for you!

About Our Agency

• Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
• Our office is located in Kamuela.
• Our office is open M-F 9-5.
• I have been a State Farm agent since 2008.
• Our agency has received awards including: Chairman's Circle, Ambassador Travel, Legion of Honor, Senior Vice President's Club, Silver Scroll, and Bronze Tablet

If you want a career, not a job, then we encourage you to apply.

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.