Fulfillment Specialist

$62k - $75k

Formlabs Inc.

Fulfillment Specialist

Join Formlabs as a Fulfillment Specialist, a high-impact role ensuring customer satisfaction through precise order fulfillment. You'll resolve order sync errors, coordinate with carriers, and ensure timely delivery of our printers to customers worldwide.

Your responsibilities include monitoring regional order flows, resolving order exceptions, coordinating carrier pickups, implementing inventory reconciliation, collaborating with Customer Success teams, driving shipping accuracy, analyzing fulfillment reports, managing regional returns, and acting as the primary contact for resolving sync errors.

We're looking for someone with a Bachelor's degree in Supply Chain or related field, solid understanding of order-to-cash cycles, exceptional organizational skills, strong communication abilities, and a proactive attitude. Bonus skills include proficiency in Excel, experience with Shopify or NetSuite, familiarity with carrier networks, and experience in fulfillment or logistics.

Formlabs values diversity and is an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Compensation includes equity in the form of RSUs, with an annual base pay range of $62,000 $75,000 USD.

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Vacancy posted 2 days ago

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