FLOOR MANAGER

Job Overview

ABOUT CENTRO
Centro Woodfired Pizzeria is one of Southern Utah's busiest independent restaurants, known for its commitment to scratch-made food, authentic wood-fired cooking, and genuine hospitality. From our hand-crafted pizza dough and house-made sauces to our fresh salads, desserts, and carefully curated beverage program, we take pride in preparing food with the same attention to detail and quality that our guests would expect in their own homes. We are passionate about exceptional food, meaningful guest experiences, and building a workplace where talented people can grow and thrive. We are seeking an Assistant General Manager to serve as a key member of our leadership team and help drive the daily operations of our restaurant.

POSITION OVERVIEW
As a Floor Manager, you will be responsible for leading daily restaurant operations during your shifts. You will support our management team by coaching employees, maintaining service standards, solving problems, and ensuring every guest receives exceptional hospitality.
This is a hands-on leadership position for someone who enjoys working alongside their team and leading by example.

RESPONSIBILITIES
Guest Experience
• Ensure exceptional hospitality and guest satisfaction
• Address guest concerns and resolve issues professionally
• Maintain a visible presence in the dining room
• Help create a welcoming and positive atmosphere
Team Leadership
• Lead and motivate team members during shifts
• Coach employees on performance, service, and standards
• Assist with training and onboarding new team members
• Hold employees accountable to company policies and expectations
Shift Operations
• Oversee opening and closing procedures
• Coordinate communication between front and back of house
• Maintain quality, cleanliness, and safety standards
• Manage labor and staffing throughout shifts
• Ensure smooth execution during busy service periods
Restaurant Standards
• Monitor food quality and presentation
• Enforce health and sanitation standards
• Ensure compliance with company procedures
• Identify operational issues and communicate solutions

QUALIFICATIONS
• Previous restaurant leadership experience preferred
• Strong communication and interpersonal skills
• Ability to lead calmly and effectively under pressure
• Excellent organizational and problem-solving abilities
• Positive attitude and professional demeanor
• Availability to work evenings, weekends, and holidays as needed

WHAT WE'RE LOOKING FOR
The ideal candidate is the type of person who naturally steps in when something needs attention. They are organized, professional, and proactive, with the ability to lead a shift, support their team, and ensure every guest leaves with a positive impression of Centro.

COMPENSATION & BENEFITS
• $19.00–$24.00 per hour depending on experience
• Flexible scheduling
• Employee dining discounts
• Leadership development opportunities
• Advancement opportunities within the company

WHY JOIN CENTRO?
At Centro, leadership is about serving others. We believe in promoting from within, developing future leaders, and creating a workplace where people can grow professionally while being part of a team they are proud of. If you're passionate about hospitality, leadership, and working in a fast-paced environment, we'd love to meet you.

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