Retail Team Leader

Retail Team Leader (TN, Nashville)

Breaktime Solutions is a premier provider of away-from-home convenience services, committed to delivering innovative breaktime solutions that enhance customer experience. We are seeking a Retail Route Merchandiser to represent Five Star across client locations by ensuring vending machines and micro-markets are fully stocked, clean, and visually appealing. This role is ideal for self-motivated individuals who enjoy working independently, building customer relationships, driving safely, and taking pride in delivering exceptional service. You'll be the face of Five Star — delivering snacks, drinks, and fresh food that keep our customers happy while helping grow our business through excellent service and upselling opportunities.

Paid vacation after 6 months.

Seven paid holidays after 90 days.

401(k) retirement savings plan with company match.

Comprehensive medical, dental, and vision insurance plans (individual and family coverage).

Voluntary FSA, life insurance, and short/long-term disability options.

Opportunity to support our 501(c)3 charity, Feeding the Future, Inc., which provides over 500,000 meals annually to children in need.

Key Responsibilities

• Deliver & merchandise products — Load, transport, and stock soft drinks, coffee, snacks, fresh food, and sundries at client locations; handle on-site billing and order verification.
• Stock & rotate inventory — Replenish vending machines, micro markets, coolers, and shelves using FIFO; face product forward per plan-o-grams; remove items at or near best-by date.
• Maintain food safety — Date and handle perishables correctly, ensure proper refrigeration, log and report temperatures that exceed safety thresholds.
• Clean & service equipment — Sanitize vending and market equipment; perform minor repairs (filters, brewer heads, bulbs, receipt paper); report out-of-service machines to management.
• Manage cash & records — Collect cash/coins, accurately record all transactions on delivery tickets and handheld devices, and reconcile inventory per company SOP.
• Support customers & promotions — Resolve service complaints, set up promotional displays, and communicate new products or services on behalf of management.
• Ensure safety & compliance — Follow DOT regulations, company safety and loss prevention guidelines; report theft, vandalism, unsafe conditions, or shortages immediately.
• Operate & maintain assigned vehicle — Complete daily pre-trip inspections, keep vehicle and storage areas clean, use assigned fuel card properly, and report maintenance needs.

Required Qualifications

• High school diploma or GED.
• Valid driver's license and clean driving record.
• Must be able to consent to a drug screen and pre-employment background check.
• Must be able to lift 50 pounds.
• Ability to lift, bend, stoop, and reach throughout the route.
• Must be 21 to meet DOT requirements.

Preferred Qualifications

• Merchandising experience.
• Route/ DOT experience.

Equal opportunity employer as to all protected groups, including protected veterans and individuals with disabilities.