Patient Relations Specialist, Part Time( Bilingual Spanish/English)

Bright Light Medical Imaging is a physician-led, multi-location imaging center where professionals don’t just work—they belong. We foster a supportive, team-driven culture that feels like family, where every member is valued, respected, and empowered to grow. With cutting-edge technology, opportunities for advancement, and a workplace built on integrity and compassion, our team loves coming to work each day. Employees here aren’t just colleagues; they’re part of something bigger—a community that truly cares. If you’re looking for a career where your skills are valued, your contributions matter, and you feel at home, Bright Light is the place for you.

WHAT WE ARE LOOKING FOR:

Patient Relations Specialist, Part Time (Bilingual Spanish/English) Location: On-siteArlington Heights Days/Hours:Monday- Friday, 4:00 pm - 9:00 pm

OVERVIEW OF KEY RESPONSIBILITIES:

Greet patients professionally and courteously, both in person and on the phone Answering, screening and directing incoming calls as necessary Assist patients with check in forms, maintain accurate patient records and collect and process applicable payments Perform clerical account processing while confidentially maintaining and protecting patient information by adhering to the HIPAA Privacy Rule Scheduling and confirming of clinical appointments utilizing our medical records platform, Medics Premier Ensure orders are correctly scheduled; name, exam type, referring provider, authorization request Assists with administrative support in collaborating with internal departmental teams Notify technologist of appointment arrivals, assist with patient flow #J-18808-Ljbffr RiseMe