Process Technology Manager

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At Barry Callebaut, we are on a journey to transform the cocoa and chocolate industry. As the world’s leading manufacturer of high-quality chocolate and cocoa products, our actions truly shape the future of our industry. We are a business-to-business company, serving the entire food sector, from the cocoa bean to the finest chocolate product. We are a company with a purpose, we believe in doing well by doing good and reinvesting in the communities we operate. We have a long-standing commitment to sustainability and our goal is to shape a sustainable cocoa and chocolate future.We are headquartered in Zurich, and have more than 12,000 passionate Employees working in more than 40 countries worldwide.We are very proud of who we are and what we do. And of course, we are always looking for talented people to help us have a positive impact on our industry and beyond!

About the Role

As a key member of the Plant Leadership Team, the Process Technology Manager is accountable for process performance, process capability, and technology optimization across the manufacturing site. This role partners closely with Operations, Engineering, Innovation, and Continuous Improvement teams to strengthen process capability, improve product quality, reduce variability, and drive operational excellence. The position plays a critical role in building technical capability, implementing new technologies, and fostering a data-driven manufacturing culture that supports sustainable business performance.

Key Responsibilities Include

• Lead site accountability for process performance, process capability, and process technology improvements across all manufacturing operations.
• Establish and maintain process operating standards, SOPs, and process capability monitoring systems to ensure consistent execution and performance.
• Provide technical leadership and day-to-day operational support to manufacturing teams, driving process stability and continuous improvement.
• Implement SPC methodologies, Cp/Cpk monitoring, and data-driven control systems to reduce variation and improve process reliability.
• Oversee optimization of manufacturing processes to improve quality, efficiency, yield, waste reduction, and Overall Equipment Effectiveness (OEE).
• Partner with Engineering and Technical teams to commission new equipment enhance existing technologies, and support automation initiatives including robotics, AI, and IoT solutions.
• Lead New Product Introductions (NPI), Product Transfers (PTF), and innovation projects in collaboration with R&D and Innovation teams.
• Analyze manufacturing data to identify trends, root causes, and improvement opportunities, enabling proactive decision-making and performance gains.
• Drive process mapping, recipe optimization, energy reduction initiatives, and quality risk mitigation activities across the site.
• Manage SAP formulation data accuracy and support SKU rationalization efforts.
• Coach and develop Process Engineers and technical teams while building process ownership and technical capability throughout the organization.

About You

Bachelor's or Master's degree in Process, Chemical, Food, Mechanical, or Biochemical Engineering.

• 10+ years of experience in continuous process manufacturing and at least 5 years leading process engineering, manufacturing technology, process excellence, or operational excellence functions.
• Experience within food, ingredients, chemical, pharmaceutical, or other highly regulated manufacturing environments is required.
• Proven success preferred implementing SPC programs, Cp/Cpk monitoring systems, DOE methodologies, process control plans, and statistical process management systems.
• Strong expertise in root cause analysis, OEE improvement, waste elimination, yield optimization, and process capability development.
• Demonstrated ability to scale processes from pilot or laboratory environments to full industrial production.
• Proficiency with SAP, Microsoft Office, manufacturing systems (MES, CMMS, scheduling tools), and data analytics platforms such as Power BI.
• Strong leadership, communication, coaching, and change management skills with the ability to influence at all organizational levels.
• Lean Six Sigma Green Belt or Black Belt, SPC certification, ISA process control training, or data analytics certifications are preferred.
• Fluent English communication skills and willingness to travel up to 5% as required

What you can expect from Barry Callebaut:

• Competitive salary and comprehensive benefits package.
• We offer a relocation package.
• Environment that welcomes workplace flexibility.
• An atmosphere where diversity is embraced, and inclusivity is second nature. We call it #OneBC! Just ask our champions with the Americas Women’s Forum and the Racial Equality Forum!
• Ability to grow personally and professionally within an organization that values development and internal career growth.
• Be part of our mission in making sustainability the norm through Forever Chocolate with priorities centered around prospering farmers, zero child labor, carbon and forest positive, and creating 100% sustainable ingredients in all of our products.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

At Barry Callebaut, we are committed to Diversity & Inclusion. United by our strong values, we thrive on the diversity of who we are, where we come from, what we’ve experienced and how we think. We are committed to nurturing an inclusive environment where people can truly be themselves, grow to their full potential and feel they belong. #oneBC - Diverse People, Sustainable Growth.

If you want to learn more about Barry Callebaut, please find further information here .