Receptionist

MatX is on a mission to make the world’s best AI models run as efficiently as possible, bringing the world years ahead in AI quality and availability. We are looking for someone to work collaboratively with leadership, other support roles, and our team members to ensure we build an efficient and effective organization positioned well for growth. 

The Role

MatX is hiring for a friendly, reliable, and professional  Part-Time Receptionist (also open to Full Time) to be the welcoming face of our office during core business hours. You will help shape how employees feel about coming into the office, how candidates experience us during interviews, and how smoothly the workplace functions day to day. We’re looking for someone who is energized by a people-facing role. This is a great opportunity for someone who is looking for consistent midday hours that fit around other commitments. This role also has the opportunity to grow as we grow!

What you’ll do here. 

• Greet employees, candidates, and guests with professionalism and warmth
• Coordinate with security to ensure a smooth and secure front desk experience including signing in and directing visitors
• Manage incoming and outgoing mail, packages, and deliveries throughout the day, including intake and end-of-day handling
• Coordinate lunch delivery arrivals and alert team members when lunch is delivered for them
• Maintain a welcoming and organized reception area
• Answer and route incoming calls as needed via our Google Voice office phone
• Pitch in during busy moments, events, and high-traffic days, assisting with light administrative tasks 
• Assist office manager with office vendors (custodial, food service, repairs) as needed
• This role is onsite 5 days per week. Hours are flexible but ideally minimum between 10am-2pm.

Who You Are

This position is designed around a midday schedule, making it an excellent fit for people with commitments earlier in the morning or later in the afternoon, including: new or returning parents, semi-retired or returning professionals, part-time students, or others looking for greater schedule flexibility. 

Additionally, ideally you are:

• Warm, professional, and personable 
• Reliable and punctual 
• Has strong communication skills, both verbal and written
• Ability to multitask and stay organized in a busy environment
• Prior experience in a reception, hospitality, or customer-facing role is a plus, but not required
• Comfortable with basic office technology (phone systems, email, delivery apps, etc.)

Compensation:

The US base salary for this full-time position is determined based on a variety of factors, including role, experience, location, job-related skills, and relevant education and training. Career length is only a guideline for compensation.

• Full-time (salary): 40-50K/year 
• Part-time (salary): 80-90K/year

What We Offer

Both full and part time employees are eligible for:

• Time To Recharge 4 weeks accrued PTO for full-time (2 weeks for part time) plus 12 company holidays
• Team Connection Team Lunches, quarterly off-sites, and regular town halls

Full time employees (over 30 hrs/week) are eligible for the following benefits:

• Health & Wellness Company subsidized Health, Dental, Vision, and Life insurance; Pre-tax Health Savings Accounts with generous company contribution (even if you don’t)
• Support to Parents Up to 12 weeks of paid parental leave, regardless of your path to parenthood
• Learning & Development $1,500 yearly towards your professional development e.g. conferences, courses, and other learning opportunities
• Financial Wellbeing 401K and/or Roth IRA, with 5% company contribution, even if you don’t!
• Flexible Spending Accounts Pre-tax spend accounts for medical, dental/vision, dependent care, parking, and transit expenses
• Commute On Us For those commuting up to 1 hour, put your rideshare cost on our company card and reclaim the drive-time to get work done!
• MatX E[x]tras $50 per month to use on the perks you care about most

All candidates must be authorized to work in the United States, and be willing to work onsite Monday through Friday at our office in Mountain View, CA.

As part of our dedication to the diversity of our team and our focus on creating an inviting and inclusive work experience, MatX is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin or ancestry, sex, gender, gender identity, gender expression, sexual orientation, age, physical or mental disability, medical condition, marital/domestic partner status, military and veteran status, genetic information or any other legally recognized protected basis under federal, state or local laws, regulations or ordinances.

This position requires access to information that is subject to U.S. export controls. This offer of employment is contingent upon the applicants capacity to perform job functions in compliance with U.S. export control laws without obtaining a license from U.S. export control authorities.

MatX does not accept unsolicited resumes from individual recruiters or third-party recruiting agencies in response to job postings. No fee will be paid to third parties who submit unsolicited candidates directly to our hiring managers or People team and any resumes submitted are deemed to be the property of MatX.