Housekeeping Supervisor

Housekeeping Supervisor

The Kensington Hotel is looking for a dependable and skilled Housekeeping Supervisor to join our team! If you have a passion for cleanliness, guest service, and leading a team, this could be a great opportunity to grow your hospitality career.

As a Housekeeping Supervisor, you'll play an important role in ensuring our guest rooms, public spaces, and back-of-house areas meet the high standards our guests expect. The ideal candidate is proactive, detail-oriented, solution-focused, and comfortable working both independently and as part of a team in a fast-paced hotel environment.

Full-time work is available with a flexible schedule.

We Offer a Generous Benefits Package

• Free meal with each shift, prepared fresh daily
• Discounted bus pass
• Employee discounts on hotel rooms and restaurant purchases
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Pet Insurance
• Employee Assistance Program
• 401(k)

Join Our Team!

If you are a hardworking, dependable hospitality professional who takes pride in creating a clean and welcoming environment for guests and enjoys helping lead a team, we'd love to meet you!

Apply today and become an important part of the team at The Kensington Hotel!

What You'll Do

• Supervise and inspect the cleaning of guest rooms, turndown service, public areas, and back-of-house spaces.
• Ensure housekeeping standards are consistently maintained to provide a high level of cleanliness and guest satisfaction.
• Ensure compliance with hotel safety, accident prevention, loss prevention, health, and sanitation standards.
• Assign daily work to housekeeping associates, taking into consideration special requests, guest needs, and areas requiring additional attention.
• Monitor the progress of housekeeping operations throughout the shift to ensure an efficient and smooth workflow.
• Distribute housekeeping supplies and equipment to associates at the beginning of each shift.
• Monitor inventory and control the use of supplies to help maintain appropriate stock levels and control expenses.
• Maintain accurate Lost & Found records and ensure items are properly logged and secured.
• Respond to guest and housekeeping-related concerns in a professional and timely manner.
• Work closely with housekeeping associates and hotel management to maintain excellent service standards.
• Assist with cleaning guest rooms and other housekeeping areas on an as-needed basis.
• Perform other job-related duties as assigned.

This Is a Hands-On Leadership Role

As a Housekeeping Supervisor, you'll lead by example. When needed, you'll be expected to assist the housekeeping team with cleaning guest rooms and other areas of the hotel.

Housekeeping duties may include:

• Cleaning and disinfecting a variety of surfaces using cloths, mops, sponges, brushes, and cleaning agents.
• Bending, stooping, reaching, and extending arms overhead while performing cleaning duties.
• Stripping and making beds and changing bed linens.
• Lifting and handling bedspreads and other items weighing up to 50 pounds.

Requirements

What We're Looking For

• Previous housekeeping or hotel experience preferred.
• Previous supervisory or leadership experience is a plus.
• Strong attention to detail and commitment to cleanliness.
• Excellent organizational and time-management skills.
• Ability to communicate effectively with team members and guests.
• A positive, dependable, and professional attitude.
• Ability to work independently while also being a strong team player.
• Ability to work in a fast-paced environment and prioritize multiple responsibilities.
• Willingness to pitch in and assist the team when needed.