Guest Experience Lead

Overview Join to apply for the Guest Experience Lead role at McDonald's Guest Experience Leader — Flexible scheduling with a side of always feeling valued. A job at McDonald’s offers a job combo that fits YOU. Responsibilities Lead the guest experience: check in with guests and ensure they are enjoying themselves Be the solution: handle guest concerns and provide resolution to their satisfaction Work with the team to maintain a welcoming, friendly, and clean restaurant environment Provide expert insight into promotions and benefits of using the McDonald’s App, Mobile Order & Pay features Qualifications & Skills A humble and hospitable demeanor Passion for helping and serving others (customers and fellow team members) A desire to learn and grow Ability to communicate effectively and anticipate customer needs Perks & Benefits Competitive pay from $15.00 per hour (up to 17.05 per hour) plus cash incentives Employee discounts and free meals Paid sick leave and/or paid time off Tuition reimbursement and/or educational assistance Training and advancement opportunities Weekly direct deposit 401k plan* Medical, dental, and vision benefits* Employment Details Available to full-time employees in select locations Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Restaurants Equal Employment Opportunity and Our Value of Inclusion McDonald’s is committed to providing equal employment opportunities and fostering an inclusive work environment. We do not discriminate on the basis of race, religion, color, national origin or ancestry, sex, gender, gender expression, sexual orientation, pregnancy, age, marital status, veteran status, physical or mental disability status, genetic information, citizenship or any other class characteristic protected by federal or applicable state law. McDonald’s provides reasonable accommodations to qualified individuals with disabilities to enable them to perform the essential functions of their job and to enjoy equal benefits and privileges of employment. If you need assistance accessing or reading this job posting or otherwise feel you need an accommodation during the application or hiring process, please contact View email address on click.appcast.io. This job posting contains general information about working in this restaurant. This posting is not a complete description of all duties of the job. Referrals increase your chances of interviewing at McDonald's by 2x. Get notified about new Guest Experience Lead jobs in Waukesha, WI. #J-18808-Ljbffr