Guest Services Representative
Full-time
Edgewater Hotel & Waterpark
Benefits:
- Free uniforms
- Health insurance
- Paid time off
- 401(k)
- Dental insurance
Company Overview
We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service.
Job Summary
Fast, fun, and friendly are the main characteristics of this position. Checking in guests during peak hours, showing that classic “customer service” smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position.
These are 8 hour shifts that range from 7am-3pm, 3pm-11pm, and 11pm-7am.
Responsibilities:
- Ensure that all guests are being treated in an efficient and courteous manner and that all standards are being applied by all staff members.
- Address all guest concerns and ensure follow up is complete
- Assist in the daily maintenance of room inventory status to achieve optimal levels of revenue while maintaining high levels of guest expectations.
- Supervise the activities and the service levels of the bell staff to ensure that the arrival, departures and all other guest contact are conducted in an efficient and friendly manner.
Qualifications:
- Highly organized.
- Must possess a thorough knowledge of guest service and satisfaction.
- Requires good communication skills, both verbal and written.
- Most tasks are performed in a team environment with the employee acting as a team leader.
- Must possess basic computational ability.
- Must possess basic computer skills.
Benefits/Perks:
- Medical, Dental, and Vision options for full-time employees
- Paid time off and 401(k) for full-time employees
- All employees get discounts on hotels across the country! Get franchise rates at all hotels within the same brand plus discounts on other hotels managed by ZMC Hotels
- Regular opportunities for bonuses
- $250 referral bonus for you and a referred associate
- DailyPay: access to your already earned wages before payday
- Opportunities for upward mobility and growth within the company
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Guest Services Representative in Duluth, MN vacancy
- ...Job Description Job Description Description: Essential Duties and Responsibilities Provides exceptional guest service and ensures all guest inquires and concerns are addressed promptly Registers and processes guests upon arrival and departure Demonstrates?telephone...SuggestedWork at officeLocal area
Oliver Hotels & Resorts
Duluth, MN10 days ago $16 per hour
...Job Description Job Description Pay: $16.00 per hour Job description: Come Join Our Team as a Guest Service Representative! The Holiday Inn Duluth Downtown has immediate openings for Guest Service Representatives to work at our hotel’s Front Desk. We are looking...SuggestedHourly payFull timePart timeWork at officeLocal areaImmediate startShift workWeekend workDay shiftAfternoon shiftFIVE LIONS LLC
Duluth, MN6 days ago- ...Job Description Job Description Description: Guest Service Agent Looking for day shifts desk clerks. Hours needed are 7am - 3pm Join our dynamic hospitality team as a Front Desk Agent, where your friendly demeanor and organizational skills will create a...SuggestedFull timeTemporary workPart timeLocal areaShift workDay shiftAfternoon shift
Pier B Resort Hotel
Duluth, MN20 days ago $16 per hour
...MN! As a hotel housekeeper, you will perform various functions to keep hotel rooms and their environment clean and comfortable for guests. Apply today and you could start as soon as tomorrow. As a PeopleReady associate you'll benefit from: Next-day pay for many...SuggestedHourly payExtra incomeTemporary workStart working todayLocal areaImmediate startShift workWeekend workDay shiftPeopleReady
Duluth, MN1 day ago$20 per hour
...residents. What We’re Looking For: High school diploma or equivalent preferred Previous housekeeping, environmental services, healthcare, or commercial cleaning experience preferred, but not required Strong attention to detail and ability to follow cleaning...SuggestedHourly payWeekly payFull timePart timeInterim roleAll shiftsFlexible hoursShift workInterim HealthCare of Duluth, MN
Duluth, MN1 day ago$14 - $16 per hour
...upon passing a background check and drug screen. About Edgewood: Edgewood Healthcare has been providing outstanding care and services for seniors since 1992. We offer senior living solutions in more than 60 beautiful communities across seven states in the Midwest....Full timeMonday to FridayDay shiftEdgewood Healthcare
Duluth, MN3 days ago- ...hotels and restaurants SUMMARY Provides customer service to guests of hotel by performing the following duties. ESSENTIAL... ...PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform...Part timeLocal areaShift work
- ...The Night Auditor is responsible for completing all nightly audit functions while delivering exceptional guest service at the hotels front desk. While performing audit duties the Night Auditor also assists guests with check-ins and check-outs processes reservations and...Full timeAll shiftsShift workNight shift
Property Management
Duluth, MN9 days ago $15.75 - $16.25 per hour
...hospitality team. In this role, you will be responsible for ensuring our guests experience a clean, comfortable, and welcoming environment. If you take pride in your work and enjoy providing excellent service, we invite you to apply and become part of our dynamic team. Key...Full timeTemporary workPart timeWeekend workLeisure Hotels and Resorts
Duluth, MN3 days ago- ...skills while caring for a wide variety of guests daily Room Attendants play a very... ...-D demands the highest quality of guest service as Room Attendants are often meeting guests... ...The physical demands described here are representative of those that must be met by an employee...Contract workImmediate startFlexible hoursShift workWeekend work
The Edgewater Hotel
Duluth, MN1 day ago $15 per hour
...Responsibilities: Maintain complete knowledge of daily house count, in-house groups, and features and services provided by the hotel. Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction. Greet and acknowledge...Hourly payExtra incomeFull timeSeasonal workFlexible hoursShift work- ...as a Night Auditor, where your attention to detail and customer service skills will ensure a smooth overnight operation. This role... ...fast-paced environment while providing exceptional service to our guests during the overnight shift. If you are organized, reliable, and...Full timeTemporary workPart timeNight shift
Pier B Resort Hotel
Duluth, MNa month ago $16 per hour
...a Concierge Attendant (Club Lounge Attendant) at Sheraton Duluth Hotel, you'll create memorable moments for our guests by providing personalized service, sharing local recommendations, and ensuring our Preferred Guest Club Lounge is welcoming, well-stocked, and inviting...Hourly payFull timePart timeLocal areaMonday to FridayShift workDay shiftAfternoon shiftSherman Associates
Duluth, MN16 days ago$18 per hour
...with numbers and has a passion for providing excellent customer service? Our property is seeking a night auditor to join our growing... ...bookkeeping. and accounting procedures as required Ensure all guests feel they are having an exceptional experience at the property...Hourly payStart working todayFlexible hoursNight shiftLift Bridge Lodge
Duluth, MN20 days ago- ...We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules... ...career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working...Extra incomeFull timePart timeSeasonal workFlexible hoursNight shift
Edgewater Hotel & Waterpark
Duluth, MN9 days ago - ...Plans work schedules to ensure adequate service and within budgeted labor guidelines.... ...and updates front desk system. Ensures guest satisfaction through quick attention to... ...The physical demands described here are representative of those that must be met by an employee...Relocation
Kinseth
Duluth, MN3 days ago - Take on the challenge of a Staff Pharmacist at CVS Health, where you'll play a vital role in patient care, pharmacy operations, and regulatory compliance. Lead and inspire your team, ensure patient safety, and help shape a healthier community. If youFull time
CVS Health
Duluth, MN2 days ago - ...lively setting, where you'll be the first point of contact for guests at our bars and restaurants. As a Host/Hostess, you'll play a crucial... ...a welcoming atmosphere and ensuring smooth seating and service operations. If you enjoy working with people and thrive in a team...Flexible hoursAfternoon shift
Spirit Mountain Casino
Duluth, MN3 days ago - ...delivering a perfectly crafted experience every time with pride to our guests! Your commitment to us: ~"Set the stage" for an exceptional... ...shifts Old Chicago Pizza (OCP) is a well established, full service restaurant concept that has growth opportunities for team...Full timePart timeCasual workLocal areaImmediate startFlexible hoursShift work
Old Chicago
Duluth, MN5 days ago $159.43k
...Range Information CDM Smith is committed to fair and equitable compensation practices. This pay range is a good faith estimate representative of all experience levels for the geographic location assigned to the position. In addition to geographic location, a candidate’...For contractorsWork experience placementH1bImmediate startFlexible hoursCDM Smith
Duluth, MN3 days ago$159.43k
...conformance with design specifications and project requirements. • Coordinate with field supervisors, project managers, and government representatives to address non-conformances, corrective actions, and quality-related issues promptly. • Maintain accurate and detailed...Contract workFor contractorsWork experience placementFor subcontractorH1bImmediate startFlexible hoursCDM Smith
Duluth, MN5 days ago$16.96 - $19.08 per hour
...Responsibilities Acts as a resource to guests and employees. Spending the majority of... ...Recognizes that each employee is a representative of the Fond du Lac Band of Lake Superior... ...facilities, tribal government, health services, and education that promotes our language...Hourly payFull timeFlexible hoursFond du Lac Reservation
Duluth, MN4 days ago$16 per hour
Immediate Opening for a Highly Skilled Back of House Team Member Are you looking for a fun, positive work environment where your energy and enthusiasm are truly valued? Do you want a job that offers flexible scheduling and opportunities for real growth? If your answer...Immediate startFlexible hoursShift workChick-fil-A
Duluth, MN3 days ago- ...Work when you want - Earn what you need! Delivering Legal Documents in your area with ABC Legal Services allows you to have a flexible schedule and take on as much or as little work as you want. We give you the training and tools you need, including an industry-leading...Full timePart timeWork at officeFlexible hoursWeekend workAfternoon shiftEarly shift
ABC Legal Services
Duluth, MN2 days ago - ...to safely reach, bend, stoop and frequently lift up to 25 pounds. Transports plates, glasses, and baskets to and from dining room, service bar, and the kitchen about 30 times per shift (depending on flow of business). Must be able to speak clearly and listen attentively...Daily paidMinimum wageFlexible hoursShift work
Flynn Applebee's
Duluth, MN4 days ago $11.41 - $30 per hour
...that just happens to serve steaks. Legendary Food and Legendary Service is who we are. We're about loving what you're doing today and... ...fresh-baked bread, and create a legendary dining experience our guests will never forget. Bring your friendly energy, enthusiasm, and...Hourly payWeekly payTexas Roadhouse
Duluth, MN1 day ago$10 per week
...plan with a company match after 1 year of service ~ Anniversary pay (must meet... ...meals and a 25% discount when dining as a guest ~ Opportunities - we train and provide... ...The physical demands described above are representative of those that must be met by employees to...Weekly payTemporary workFlexible hoursShift workRed Lobster
Duluth, MN1 day ago$11.41 - $13.72 per hour
...Greeter, you will create legendary experiences by engaging with guests as they enter the restaurant. You'll manage waitlists and... ...efficient and effective manner, all while providing superior guest service. HOME OF THE GREATEST OF ALL TIMES Buffalo Wild Wings fuels...Weekly payWork at officeFlexible hoursShift workNight shiftBuffalo Wild Wings
Duluth, MN5 days ago- ...Working Hours According to shift assignments Job purpose The Server will provide outstanding, personalized service to members and guests, ensuring a seamless dining experience. They will accurately take and deliver orders, maintain the menu knowledge, and collaborate...Hourly payFull timePart timeFor subcontractorImmediate startShift work
Hampton Golf
Duluth, MN5 days ago - ...Duluth Grill Server Duluth Grill Servers are the front line of customer service. A server will greet guests, escort them to seats, hand guests menus, take food and drink orders, serve beverages and food, itemize guest checks, and accept payments for open checks. Servers...Shift work
Duluth Grill
Duluth, MN3 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Guest Services Representative. Be the first to apply!
Related searches