Continuous Improvement Specialist

Continuous Improvement Specialist We are seeking a Continuous Improvement Specialist to support technology-enabled operations through process optimization, workflow standardization, and cross-functional collaboration. This role will focus on identifying operational inefficiencies, improving workflows, supporting system integrations, and helping drive a culture of continuous improvement across the organization. This is a strong opportunity for someone who enjoys solving operational challenges, working with multiple departments, and helping teams become more efficient through Lean and process improvement methodologies. Key Responsibilities Identify process bottlenecks and opportunities for operational improvement Conduct process mapping, workflow documentation, and SOP updates Support KPI tracking, reporting, and operational data analysis Assist with integration projects, implementation timelines, and Go-Live activities Maintain dashboards and reporting tools for tracking risks, deadlines, and project progress Coordinate with cross-functional teams including Operations, IT, Engineering, Product, and Customer Support Support issue resolution and follow-up activities related to operational improvements Prepare reports, summaries, and documentation for leadership review Help train, coach, and support employees on new processes and continuous improvement initiatives Qualifications Strong analytical, organizational, and problem-solving skills Excellent communication and documentation abilities Experience with Lean, Kaizen, Six Sigma, or other Continuous Improvement methodologies Ability to work in a fast-paced, cross-functional environment Comfortable with data analysis tools and dashboard reporting platforms Experience supporting operational improvement projects or process optimization initiatives Preferred Background Lean Six Sigma Green Belt certification or higher Experience within SaaS, technology-enabled operations, hardware, IoT, distribution, or operational environments Experience leading Kaizen events or continuous improvement workshops Familiarity with tools such as Jira, Monday.com, Power BI, or similar platforms What We’re Looking For Detail-oriented and process-driven mindset Strong follow-through and accountability Collaborative team player who can influence and coach others Someone who enjoys improving workflows, creating structure, and driving operational efficiency #DHIR26 #J-18808-Ljbffr