Title Processor

Title Insurance Processor

At ClearEdge Title, located in Clearwater, we are dedicated to delivering exceptional customer service and leveraging cutting-edge technology to exceed client expectations. As a leader in the title industry, we prioritize innovation and excellence in all aspects of our work.

The Title Insurance Processor is responsible for reviewing title commitments and supporting documentation to identify and resolve title defects prior to closing. This role ensures that all curative actions are completed accurately and timely, enabling smooth and compliant real estate transactions. The Processor works closely with examiners, underwriters, closers, and external parties to clear title issues and prepare files for settlement. Strong organizational, communication, and problem-solving skills are essential for success in this role. Candidates must be comfortable talking on the phone, including with external parties such as clients, buyers, borrowers, and sellers. Strong follow-up skills and a high attention to detail are essential to ensure timely and accurate resolution of title issues.

Education and Experience

• Experience in title processing, curative work, or real estate closing support.
• Familiarity with title commitments, legal document, and curative procedures.
• Understanding of state and local regulations affecting property transfers.
• Ability to interpret legal descriptions, liens, and encumbrances.

Skills

Basic Skills

• Reading Comprehension - Understanding title commitments and supporting documents.
• Writing - Drafting curative documentation and correspondence.
• Critical Thinking - Evaluating title issues and determining resolution paths.
• Speaking - Communicating with stakeholders to resolve title defects.
• Active Listening - Understanding concerns and collaborating effectively.

Social Skills

• Coordination - Working with internal and external parties to clear title issues.
• Service Orientation - Supporting clients and team members throughout the curative process.
• Social Perceptiveness - Recognizing the impact of curative actions on transaction timelines.

Problem Solving Skills

• Problem Solving - Identifying and resolving title defects and documentation gaps.

Technical Skills

• Troubleshooting - Investigating and resolving discrepancies in title documentation.
• Legal Research - Reviewing public records and legal documents for curative purposes.

System Skills

• Judgement and Decision Making - Assessing curative options and making sound recommendations.
• Systems Comprehension - Navigating title production and document management systems.

Resource Management

• Time Management - Managing multiple files and curative timelines efficiently.

Work Context Communication

• Frequent communication with underwriters, closers, and external agencies.
• Use of title software, email, and document management systems.
• Regular contact with clients, attorneys, and municipal offices to resolve issues.

Role Relationships

• Internal: Collaborates with examiners, closing, and underwriting teams.
• External: Interacts with attorneys, surveyors, lenders, and county offices.

Responsibility for Others

• May assist in mentoring junior processors or supporting training initiatives.

Work Setting

• Office-based in a professional corporate environment.
• Minimal travel required.

Impact of Decisions

• Decisions directly affect transaction readiness, risk mitigation, and client satisfaction.
• Responsible for ensuring title is clear and complaint prior to closing.

Pace and Scheduling

• Fast-paced environment with strict deadlines.
• Requires prioritization of curative actions and responsiveness to urgent matters.

Primary Job Duties

• Review title commitments and supporting documentation for defects or issues.
• Identify and resolve title defects including missing documents, unreleased liens, and ownership discrepancies.
• Communicate with clients, attorneys, lenders, and municipal offices to obtain necessary curative items.
• Draft and process curative documents such as affidavits, releases, and corrective deeds.
• Update title files and systems with curative progress and documentation.
• Collaborate with underwriters to determine acceptable curative solutions.
• Ensure all curative actions comply with company policies and legal standards.
• Prepare files for closing by confirming title is clear and all requirements are met.
• Maintain accurate records and contribute to quality assurance initiatives.
• Support continuous improvement in curative and processing workflows.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. This document does not create an employment contract, implied or otherwise, other than an "at will" relationship. The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.