Hybrid Field Sales Representative - Medicare (OH, IL, PA, TX, FL, MO)

divh2Hybrid Field Sales Representative/h2pWere building a world of health around every individual shaping a more connected, convenient and compassionate health experience. At CVS Health, youll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger helping to simplify health care one person, one family and one community at a time./ppPosition Summary/ppThe Hybrid Field Sales Representative (HFSR) is responsible for driving sales growth by building and managing a book of business through a combination of field based sales activities and telesales programs. This role sells, cross sells, upsells, and retains members using the Aetna Individual Medicare product portfolio./ppThe position follows a hybrid operating model consisting of 3 days in the field and 2 days supporting inbound and outbound call queues. This model is designed to lower acquisition costs, increase agent productivity, strengthen local market presence, and expand direct to consumer growth by engaging members in person or by phone, based on their preferences./ppThe Hybrid Field Sales Representative owns the member relationship throughout the year and serves as the primary point of contact for member inquiries related to plan benefits, products, and service offerings. The role also includes resolving issues related to product utilization. This position is part of a high performing team with a strong focus on professional development and career growth./ppWhat You Will Do/pulliAcquire, convert, and retain new and existing members through a combination of field based programs, including face to face appointments, retail engagements, provider relationships, centers of influence, referrals, and inbound and outbound calls./liliAssess customer needs using consultative, needs based questioning and active listening to recommend appropriate Medicare products and services./liliOwn the end to end member relationship throughout the year, serving as the primary point of contact for plan, benefit, product, and service inquiries, and resolving product utilization issues./liliAccurately document sales activities, call interactions, leads, and center of influence relationships within the hybrid field sales technology platforms./liliAchieve sales, quality, retention, and performance goals while adhering to state, federal, and CMS Medicare sales requirements, including secret shopper and quality standards./liliContinuously develop sales, product, and system knowledge to support customer acquisition metrics, key performance indicators, and professional growth./li/ulpRequired Qualifications/pulliBachelors degree or 1-2 years of experience selling Medicare products, including Medicare Advantage and Medicare Supplement plans./liliAbility to obtain a Life and Health insurance license within 60 days of employment start date./liliStrong communication, presentation, and listening skills with the ability to perform consultative selling conversations in person and by phone./liliProven ability to build, manage, and grow a book of business in a fast paced, performance driven environment./liliStrong problem solving, decision making, and basic mathematical skills without reliance on a calculator./liliRegular and reliable attendance, ability to travel locally as required, and willingness to perform additional duties as assigned by leadership./li/ulpPreferred Qualifications/pulliBilingual Preferred (Spanish, Mandarin, Korean, Chinese, or Polish)/liliHigh level of proficiency with computers, Microsoft Office, and sales related technology systems, with the ability to multitask while on calls./liliSelf-motivated, adaptable, and resilient, with the ability to remain professional when handling dissatisfied customers./liliDemonstrated growth mindset, collaboration skills, and commitment to continuous development./liliExperience assessing consumer needs and applying cost benefit analysis to recommend solutions./liliDemonstrated success achieving or exceeding sales goals./liliCreative and strategic thinker with the ability to develop innovative solutions for customers./li/ulpEducation/pulliBachelors degree or High School Diploma with 1-2 years of Medicare sales experience./li/ulpAnticipated Weekly Hours/pp40/ppTime Type/ppFull time/ppPay Range/ppThe typical pay range for this role is:/pp$47,788.00 - $81,090.00/ppThis pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors./ppOur people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong./ppGreat benefits for great people/ppWe take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families./ppThis full?time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well?being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility./ppAdditional details about available benefits are provided during the application process and on Benefits Moments./p/div