Sales Coordinator

Hilton Columbia Center – Sales Coordinator We are seeking a proactive, energetic, detail-oriented Sales Coordinator to support our property sales team and create exceptional customer experiences. About Us Hospitality America, winner of Top Workplaces USA, provides hospitality management services across all aspects of hotel management and operations. We follow our guiding values: PASSIONATE, EXCELLENCE, ADAPTABLE, COMMUNITY, HUMBLE. What You’ll Do Support the property sales team by greeting visitors, answering calls, processing lead information, handling reservations, researching billing inquiries, compiling reports, and maintaining files. Interact with group and business travel customers in person, via e‑mail, and over the phone to qualify potential customers. Communicate with group customers about their room block status, including entering rooming lists, monitoring pick up, and managing reservation changes. Assist with RFP responses, proposals, contracts, BEOs, and meeting arrangements. Support the Director of Sales with reservation requests and group master account creation. Manage group files and ensure signed agreements are uploaded for all bookings. Maintain inventory and create printed/electronic collateral (coupons, flyers, marketing pieces). Participate in Sales Department meetings as well as collaboration meetings with department heads and front desk staff. Serve as the point of contact for meeting room set‑up and assist with catering and breakfast requests as needed. Why Hilton Columbia Center Competitive wages and benefits. Exciting and fun work environment. Top‑notch training and growth opportunities. Medical, dental, and vision coverage. Paid vacation time. 401(k) retirement plan. Education and Experience Hotel and sales experience a plus. Exceptional verbal and written communication skills. Ability to cultivate a productive team that embodies PEACH. Ability to work in a fast‑paced, high‑pressure environment where priorities are constantly changing. Physical Demands Must be able to stand for prolonged periods of time. Must be able to lift up to 15 pounds. Must be able to navigate various departments of the organization’s physical premises. Travel Less than 5%. Affirmative Action "EEO" Statement Hospitality America, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Additional Information This job description does not state or imply that these are the only duties to be performed by the employee. Employees will be required to follow any other job‑related instructions and perform other duties as requested by management. Management has the right to add to, revise, or delete information in this job description. Reasonable accommodation will be made to enable qualified individuals with disabilities to perform this position’s essential functions. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship. #J-18808-Ljbffr