Client Services Manager

Job Description

Job Description

Salary: $52,000-$58,000

Do you have strong organizational and communication skills? Do you enjoy building relationships and serving others with compassion?

At AmanaCare, we provide faithful, personalized in-home assistance to seniors and disabled or recovering adults. We are seeking a caregiver supervisor and coordinator for the panhandle area. This position is eligible for company-wide quarterly bonuses.

Responsibilities include:

• Maintaining strong channels of communication with caregivers, clients, and office administration.
• Resolving challenges or issues as they arise.
• Ensuring compliance with all company policies and industry regulations.
• Reporting any incidents involving client health/safety/satisfaction to appropriate administration in a timely manner.
  
• Non-medical in-home caregiving, including bathing, dressing, toileting, grooming, and assisting with tasks like light housekeeping, meal preparation, and transportation to and from appointments.

Experience/Skills:

• Experience in management or supervision.
  Problem-solving in unexpected situations.
• Effective verbal and written communication.
• Superior phone etiquette and the ability to interact professionally with a diverse group of individuals.
• Detail-oriented with good multi-tasking ability.
• Knowledge of general care for the elderly and disabled or recovering persons.
• Experience with Microsoft Office, Slack, etc.

Requirements:

• Valid Nebraska driver's license.
• Reliable transportation.
• Proof of current automobile insurance.

Prior caregiving and/or management or supervisory experience is preferred.

About us:Why AmanaCare?

The word Amana means faithfulness, loyalty, constancy, devotion, integrity, trust. It also means support, confirmation; a guardian; a nurse. At AmanaCare, our goal is to confirm the God-given value of our clients and to support them through their unique circumstances. By providing constant, reliable care tailored to each person, we seek to be the guardian and nurse that they and their loved ones can trust.

That trust begins with our caregivers. As a family-owned and -operated business, we want to help you find the work-life balance that fits your needs. We strive to connect our caregivers to clients whose personalities and location are a good match. And we offer resources to benefits. Above all, we provide a leadership team who cares about you as much as our clients, and who will always work to support you through your own unique circumstances.

AmanaCare is an equal opportunity employer. We are committed to hiring based on real merit, and we will not exclude, deny benefits to, or otherwise discriminate against anyone based on race, color, nationality, sex, gender, disability, religion, or age. If you are a caring, compassionate, and dependable human being, please let us talk with you.