Customer Service Representative - State Farm Agent Team Member

Job Description

Job Description

Benefits:

• 401(k)
• Bonus based on performance
• Competitive salary
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

"Money does not buy happiness, but happy people are usually successful and make money... My job is to provide an environment where my employees want to show up every day, create a positive culture and thrive" - Robert Anderson, Owner/Agent

About Us:
Weve proudly been in business for 9 years, growing into a thriving agency with 13 team members across two offices. As a family-owned and operated business, were dedicated to creating a fun, exciting, and supportive work environment where our team can thrive. As a family-owned agency, we prioritize a collaborative and enjoyable workplace. Beyond work, we are deeply committed to giving back, supporting many local charities, and helping our communities thrive.

About Me:
I hold a BBA in Finance from Stephen F. Austin State University and an MBA in Finance/Accounting from the University of Houston. My background has shaped the way we operate our businesswith a strong focus on financial expertise, community engagement, and fostering a supportive team environment.

Why Join Us?
If youre looking for a career where you can grow professionally, make a meaningful impact in your community, and enjoy a positive and exciting work environment, wed love to have you join our team.
Position Overview:
Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.

Responsibilities:

• Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
• Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
• Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.

Requirements:

• Genuine interest in marketing products and services that align with customer needs and preferences.
• Exceptional communication skills across all channels - written, verbal, and attentive listening.
• A people-centric mindset with a keen eye for detail.
• Proactive problem-solving abilities, ensuring swift resolutions for customer inquiries.
• Proficiency in learning and navigating computer functions efficiently.
• Collaborative spirit, thriving in a dynamic team environment.

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.