Field IT Analyst

Join the leading beverage provider, Reyes Coca-Cola Bottling!Benefits: Medical, Dental, Vision, 401K Match, PTO, Education ReimbursementThis position will support multiple facilities with regional travel required. If you enjoy our products, you’ll really enjoy being a part of our team!Position Responsibilities:  Serve as the primary technology support resource for assigned RCCB locations, ensuring reliable technology operations and end-user supportTroubleshoot and resolve hardware, software, network, wireless, mobile, and workplace technology issuesSupport site projects, facility upgrades, automation initiatives, and technology deploymentsManage technology assets and hardware lifecycle activities, including deployment, refresh, inventory, and replacementPartner with local operations, IT teams, and vendors to maintain technology performance and drive issue resolutionDocument support activities, identify recurring issues, and contribute to continuous improvement effortsAbility to travel up to 40% within the assigned territory and participate in an on-call rotation supporting critical business operationsOther projects or duties as assignedRequired Education and Experience:  Bachelor's Degree in Information Systems, Computer Science, or a related discipline with 1 to 2 years of related experience or High School Diploma/General Education Degree (GED) and 3 to 5 plus years of specific experienceExperience supporting end-user devices, Microsoft 365, and business applications across Windows, Android, and iOS platformsKnowledge of networking fundamentals, including LAN/WAN and wireless technologiesPreferred Education and Experience: Bachelor's DegreeExperience supporting manufacturing, distribution, beverage, or consumer packaged goods (CPG) operationsExperience with warehouse technologies, endpoint management, mobile device management, and workplace technology solutionsExperience with ServiceNow or similar IT service management (ITSM) platformsExperience supporting technology deployments, project implementations, and operational technology initiativesRelevant certifications such as ITIL, Cisco, CompTIA, Microsoft, or AppleBenefitsAt the Reyes Family of Businesses, our Total Rewards Strategy prioritizes the holistic well-being of our employees. This position offers a comprehensive benefits package that includes Medical, Dental, Vision coverage, Paid Time Off, Retirement Benefits, and complimentary Health Screenings. Equal Opportunity Employee & Physical DemandsReyes Holdings and its businesses are equal opportunity employers. Company policy prohibits discrimination and harassment against any applicant or employee based on race, color, religion, sex, pregnancy or pregnancy-related medical conditions, marital status, sexual orientation, gender identity or expression, age, national origin, citizenship, disability, genetic information, military or veteran status, or any other basis protected by applicable law. In addition, the Company is committed to providing reasonable accommodation to applicants and employees in accordance with applicable law. Requests for accommodation should be directed to your point of contact in the Talent Acquisition or Human Resources departments. Background Check and Drug ScreeningOffers of employment are contingent upon successful completion of a background check and drug screening. Pay TransparencyOur compensation philosophy embraces diverse factors for fair pay decisions, valuing skills, experience, and the needs of our business. Moreover, this role may have the opportunity to participate in a discretionary incentive program, subject to program rules.