Office Administrative Assistant

Job Description Job Description Job Title: Office Administrative Assistant Location: Glendale, CA Reports to: Administrative Director How to Apply We’re not just looking for a resume—we’re looking for someone thoughtful, human, and aligned with our values. Please follow these steps carefully to apply: Attach your resume (PDF format preferred). Include a short cover letter explaining why this role feels like the right fit for you and any other information you’d like us to know. Important: If both your cover letter and resume are not included, your application will be automatically discarded. About Robert Hall & Associates Robert Hall & Associates (RHA) has been California’s most trusted tax firm since 1971, serving over 10,000 clients annually. But we’re more than just numbers—we’re a people-first company with a strong culture rooted in our values: Professionalism, Respect, Integrity, Development, and Empathy. These values shape how we support one another, care for our clients, and grow together as a team. We value transparency, celebrate wins, and genuinely invest in the well-being and success of our people. About the Role We are a large, high-energy tax accounting firm seeking a sharp, people-savvy Administrative Assistant to join our fast-paced office. This role goes beyond clerical support—you’ll be at the heart of keeping our firm running smoothly while ensuring clients feel welcomed, supported, and cared for. As the first point of contact for many of our clients, you’ll play a critical role in creating a positive experience from the moment they walk in or call. You’ll balance administrative responsibilities with thoughtful client interaction, making sure every detail is handled with accuracy, professionalism, and warmth. Key Responsibilities Welcome, greet, and assist onsite guests with professionalism and care. Answer and direct inbound telephone calls, ensuring prompt and helpful responses. Plan and schedule client appointments with accuracy and efficiency. Support consultants and leadership with scheduling, documentation, and workflow coordination. Manage your consultants column to ensure operational efficiency from the beginning to end of the clients experience. Handle client intake processes, ensuring accurate and timely collection of information. Maintain organized filing systems for both digital and physical documents. Monitor calls, emails, and inquiries, providing empathetic and timely follow-ups. Anticipate needs and proactively resolve issues to keep the client experience running smoothly. Perform all other administrative office tasks as needed to support the team. You’re a Great Fit If You... Have high integrity, strong judgment, and a people-first mindset. Have excellent written and verbal communication skills. Have the ability to prioritize and multitask in a fast-paced environment. Pay strong attention to detail and accuracy. Have strong organizational skills with the ability to manage multiple projects and deadlines. Can handle sensitive client interactions with care. Are a proactive problem solver who thrives in dynamic environments. Have experience in an administrative, office support, or client-facing role. Why This Role Matters As the Administrative Assistant, you are the heartbeat of the office. You set the tone for client interactions the moment they walk through the door or call the office. Your organization and attention to detail ensure that consultants, tax associates, and leadership can operate at their highest level without interruption. By keeping operations flowing smoothly and clients supported, you directly impact the efficiency of the firm and the quality of service clients experience. Compensation & Benefits $18–$20 per hour plus monthly bonus. Medical Insurance Dental Insurance Vision Insurance Life Insurance Retirement Plans Available Paid Time Off (80 vacation hours annually + 40 sick hours annually) 11 Paid Holidays Off 12 Employee Events Throughout the Year Overtime & Double Overtime Opportunities Bonus Opportunities Lunch & Dinner Provided During Tax Season Company Description Robert Hall & Associates (RHA) has been California’s most trusted tax firm since 1971, serving over 10,000 clients annually. But we’re more than just numbers—we’re a people-first company with a strong culture rooted in our values: Professionalism, Respect, Integrity, Development, and Empathy. These values shape how we support one another, care for our clients, and grow together as a team. We value transparency, celebrate wins, and genuinely invest in the well-being and success of our people. Company Description Robert Hall & Associates (RHA) has been California’s most trusted tax firm since 1971, serving over 10,000 clients annually. But we’re more than just numbers—we’re a people-first company with a strong culture rooted in our values: Professionalism, Respect, Integrity, Development, and Empathy. These values shape how we support one another, care for our clients, and grow together as a team. We value transparency, celebrate wins, and genuinely invest in the well-being and success of our people.