Front Desk Associate/ Night Audit

Front Desk Associate/ Night Audit

Are you passionate about providing exceptional guest experiences and ensuring customer satisfaction? Do you thrive in a fast-paced environment where attention to detail and good communication skills are valued?

Dalwadi Hospitality Management, a leading hotel management company based in Houston, Texas, is seeking a highly skilled Front Desk Associate to join our loving and dynamic team. As a Front Desk Associate, you will be the face of our hotel, welcoming guests, handling check-ins and check-outs efficiently, and responding to guest inquiries with enthusiasm.

Requirements:

• Good customer service skills
• Ability to work independently and with others
• Good communication skills
• Attention to detail
• Ability to multitask
• Displays good initiative

Essential Duties:

• Efficiently check in guests and assign rooms
• Follow brand standards for elite members
• Check out guests, collect payments, and settle bills
• Answer guest inquiries and provide recommendations
• Handle guest service requests promptly
• Maintain accurate records of room availability and guest accounts

Benefits:

• Paid time off
• Health, dental, and vision insurance
• Employee discounts
• Opportunity to learn and grow in the hospitality industry

Location: Houston, Texas