Part Time Teller

Position Overview As a Part Time Teller within PNC's Retail Branch organization, you will be based in Merrillville, IN. Job Profile Location: 8001 Broadway, Merrillville, IN 46410-5500. PNC is an in‑office company that fosters a collaborative and supportive culture where employees can thrive. This position does not provide sponsorship for employment visas or STEM OPT. Job Description Delivers a unique customer experience aimed at improving customer financial wellbeing and creating loyalty while increasing share of wallet. Processes a variety of customer interactions, educates customers on alternatives available for their financial interactions, and identifies banking opportunities during the customer interaction. Identifies opportunities through meaningful conversations with customers, making appropriate referrals to branch staff. Performs lobby engagement activities to connect with customers and position PNC products to meet their needs. Educates customers on options for managing financial transactions by leveraging technology, tools and resources. Applies product and procedural knowledge to solve customers' problems. Adheres to all policies and procedures, demonstrating sound judgment within established limits. Ensures teller and branch daily operations and maintenance transactions are completed efficiently and accurately. Employee Expectations Customer Focused: Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk: Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure adherence to and support of PNC's Enterprise Risk Management Framework. #J-18808-Ljbffr