Commercial Insurance Agent

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success. As a Commercial Asset Associate (Small Business Administration Claims Specialist) within PNC's Commercial Asset Team (CAT) organization, you will be based in Indianapolis, IN. The SBA Specialist serves as the primary point of contact between the Bank and the Small Business Administration (SBA), managing delinquent and liquidating SBA loans to ensure compliance, accurate reporting, and preservation of loan guarantees. This role oversees the SBA guarantee purchase process, works closely with relationship managers and the SBA to maximize recoveries, and supports loans through liquidation and charge-off. The specialist also maintains detailed tracking and reporting of all submitted and purchased loans, ensuring timely follow-up, payment application, and adherence to SBA requirements. PNC is an in-office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals. Key Responsibilities Manage delinquent SBA loans, maintain SBA reporting and records, process liquidation activities, and serve as the primary SBA liaison. Prepare and submit SBA guarantee purchase packages, research supporting documentation, negotiate guarantee purchases, and coordinate loan charge-off activities. Maintain expertise in SBA lending programs, servicing requirements, liquidation procedures, SOP guidelines, and bankruptcy processes. Track loan activity from submission through final resolution, monitor outstanding SBA payments, and ensure accurate internal reporting and compliance. Job Description Administers small-level-risk to mid-level-risk transactions for clients with the goal of minimizing losses and optimizing resolutions. Gathers financial data, prepares analysis and develops workout strategy and alternatives for a portfolio. Reviews relevant documents and transaction deal structure. Negotiates workout options with customers to reduce risks and losses. Works with internal and external business partners and borrowers to better secure collateral coverage. Adheres to established policies, procedures and regulations. Evaluates an asset or the customer's cash flow, balance sheet, long-term business plans and other relevant financial information. Works with internal and external business partners on negotiations and documentation to mitigate risk. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Benefits Benefits PNC offers a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include: medical/prescription drug coverage (with a Health Savings Account feature) dental and vision options employee and spouse/child life insurance short and long-term disability protection 401(k) with PNC match, pension and stock purchase plans dependent care reimbursement account back-up child/elder care adoption, surrogacy, and doula reimbursement educational assistance, including select programs fully paid a robust wellness program with financial incentives In addition, PNC generally provides the following paid time off, depending on your eligibility: maternity and/or parental leave up to 11 paid holidays each year 9 occasional absence days each year, unless otherwise required by law between 15 to 25 vacation days each year, depending on career level and years of service To learn more about these and other programs, including benefits for full time and part-time employees, visit pncthrive.com. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us via email at View email address on click.appcast.io. Please include “accommodation request” in the subject line title and be sure to include your name, the job ID, and your preferred method of contact in the body of the email. Emails not related to accommodation requests will not receive responses. Applicants may also call View phone number on click.appcast.io and say "Workday" for accommodation assistance. All information provided will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. At PNC we foster an inclusive and accessible workplace. We provide reasonable accommodations to employment applicants and qualified individuals with a disability who need an accommodation to perform the essential functions of their positions. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA) and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or the Financial Industry Regulatory Authority (FINRA), which prohibit the hiring of individuals with certain criminal history. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. For nearly 160 years, PNC has strived to make a meaningful impact for our employees, customers, communities, and shareholders. We believe our success and positive reputation are built on open and honest dialogue, an unwavering focus on smart risk management, relationship-based customer service and community investments. Our inclusive workplace allows our employees to be heard, valued, and developed to do their best work. Being a great place to work means we are making a lasting difference for everyone we serve. The benefits and programs highlighted below are just a sampling of what PNC offers its employees. To learn more, visit our Total Rewards page. #J-18808-Ljbffr