Service Agent

Job Description

Job Description

Description:

- Principal duties and responsibilities include, but are not limited to:

• Thoroughly clean and sanitize vehicles, both inside and outside, to maintain a pristine and professional appearance.
• Perform routine vehicle inspections to identify and report any damages or maintenance needs.
• Assist with minor vehicle maintenance tasks such as tire pressure checks and fluid level inspections.
• Safely operate company vehicles to transport them to various company locations as needed.
• Record detailed video documentation of all vehicles before and after each reservation to accurately capture any damages or discrepancies.
• Accurately document and report vehicle damages, accidents, or incidents promptly.

- Other duties and responsibilities:

• Be fully informed of all company policies & procedures and set example by adhering to same
• In the event of staff shortage (i.e. vacations, sick calls, etc.) or in emergency situations (i.e. hurricanes), be prepared to assist in another lot(s) or in movement of vehicles are needed
• Any and all other tasks that reasonably fall within this function as directed by management

Requirements:

• Must possess and maintain a valid, unexpired drivers license.
• Must possess and maintain a clean driving record.
• Strong attention to detail and the ability to identify and report vehicle damages accurately.
• Flexibility in workdays and work hours, as schedules may change based on reservations.
• Excellent communication skills and the ability to collaborate effectively with team members.
• Physical fitness and stamina for tasks that involve vehicle cleaning and maintenance.