Inbound Sales Representative

Job Description

Job Description

Job Title: Inbound Sales Representative
Job Description

The Inbound Sales Representative converts inbound leads into active delivery partners by conducting consultative sales conversations, guiding prospects through the onboarding process, and maintaining accurate records in CRM systems. This role focuses on qualifying prospective partners, presenting program value clearly, and consistently meeting or exceeding defined sales and activation targets.

Responsibilities

• Respond promptly to inbound leads from prospective delivery partners and qualify them based on defined criteria.
• Conduct consultative sales calls to understand partner needs, pain points, and business objectives.
• Clearly present the value proposition, features, and benefits of the delivery program to prospective partners.
• Guide qualified partners through each step of the onboarding process to ensure a smooth and timely transition into the program.
• Maintain accurate and up-to-date records of all interactions, lead status, and progress in CRM systems.
• Manage a high volume of inbound and outbound calls while handling multiple leads simultaneously.
• Meet or exceed monthly key performance indicators, including call volume, conversion rates, and partner activation goals.
• Provide regular feedback to leadership on lead quality, market trends, and customer insights to help refine sales strategies.
• Collaborate with internal teams to improve sales processes, onboarding workflows, and partner experience.
• Demonstrate a customer-first mindset in every interaction to build trust and long-term relationships.

• At least 2+ years of inside sales or business development experience, handling both inbound and outbound calls.
• Proven experience in sales, customer service, or account management in a phone-based or virtual environment.
• Strong communication and interpersonal skills with a clear, professional phone presence.
• Customer service–oriented approach with a demonstrated customer-first mindset.
• Ability to make and manage a high volume of calls while organizing and prioritizing multiple leads.
• Experience using CRM tools to track leads, activities, and pipeline progress.
• Comfort working independently as a self-starter while also contributing effectively within a team.
• Ability to meet or exceed defined KPIs such as call volume, conversion rates, and activation goals.

• Experience in logistics, retail, or technology industries is preferred.
• Salesforce experience is preferred and considered a strong asset.
• Familiarity with sales enablement platforms and inside sales support tools.
• Bachelor’s degree preferred but not required.
• Strong organizational skills and attention to detail when updating CRM records and documenting interactions.
• Ability to analyze lead quality and share insights on market trends and customer needs.

This is a project-based contract role with eligibility for two weeks of paid time off after a successful six-month performance review, with no tenure limit. The position follows a Monday through Friday schedule from 9:00 a.m. to 5:00 p.m. CST. The role operates in a hybrid model, requiring in-office presence 1–2 days per week in Austin, while allowing remote work on other days. You will work primarily in a professional office and virtual environment using CRM systems such as Salesforce and other sales enablement platforms to manage leads, calls, and partner onboarding activities.

Job Type & Location

This is a Contract position based out of Austin, TX.

The pay range for this position is $26.50 - $29.00/hr.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

This is a hybrid position in Austin,TX.

This position is anticipated to close on Jun 19, 2026.

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email View email address on ziprecruiter.com for other accommodation options.

San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records.

Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.