Senior Program Manager, PMO

Itron is innovating new ways for utilities and cities to manage energy and water. We create a more resourceful world to protect essential resources for today and tomorrow. Join us. Duties & Responsibilities Lead cross‑functional programs with an accountable and collaborative approach, ensuring alignment on scope, timelines, risks, and dependencies to deliver customer‑focused outcomes. Establish and maintain agile, lightweight governance frameworks (cadence, intake, reporting) that promote clarity while reducing friction and enabling innovative delivery practices. Design, document, and continuously refine authentic and scalable processes that enhance consistency, efficiency, and customer value across teams. Maintain a consolidated, transparent view of all programs and projects, proactively surfacing risks, interdependencies, and capacity constraints to support informed decision‑making. Deliver concise, actionable updates to leadership and stakeholders, emphasizing outcomes, accountability, and decisions needed to move initiatives forward. Identify and manage program‑level risks with an agile and proactive approach, developing mitigation strategies that protect delivery timelines and customer commitments. Allocate budget, talent, and tools effectively across competing priorities, partnering with teams to streamline workflows, eliminate bottlenecks, and improve delivery predictability. Develop simple, innovative dashboards, trackers, and templates that drive transparency and support data‑driven decisions. Coach project managers and contributors to build capability in planning, communication, and process adoption, fostering a collaborative and high‑performing environment. Lead the operational and cultural change required to adopt new processes and realize program outcomes, ensuring alignment with organizational goals and customer impact. Required Skills & Experience 10+ years of program/project management experience in dynamic, multi‑project environments, ideally within technology or Utilities & Energy sectors. Proven ability to operate with accountability while managing multiple concurrent initiatives with clarity, focus, and resilience. Strong critical thinking and analytical skills to navigate complex challenges and make informed, data‑driven decisions. Experience managing cross‑project dependencies and coordinating interconnected timelines across teams. Demonstrated conflict resolution skills, with the ability to influence outcomes and build alignment across diverse stakeholders without direct authority. Excellent communication and facilitation skills, with the ability to engage both technical and non‑technical audiences in a collaborative and authentic manner. Experience with process mapping, workflow design, and operational improvement initiatives. Strong ability to simplify processes, reduce inefficiencies, and avoid unnecessary bureaucracy while maintaining governance standards. Proficiency with collaboration and project tools (e.g., Jira, Smartsheet, Microsoft Teams). Experience building dashboards and using lean metrics to drive insights and performance improvements. Current PMP certification or equivalent program management credential. Preferred Skills & Experience Experience in PMO, business operations, or process improvement roles within a customer‑centric technology organization. Background in services, consulting, or SaaS environments supporting Utilities & Energy customers. Experience working with global or distributed teams in a collaborative, agile environment. Familiarity with agile, hybrid, or iterative delivery methodologies. Demonstrated ability to influence without authority and build trusted partnerships across teams and leadership levels. Six Sigma Green Belt or equivalent continuous improvement certification. Track record of driving innovative program approaches that enhance scalability, efficiency, and customer outcomes. Benefits Competitive benefit package including financial, social, health and wellbeing programs. Paid vacation, 401(k) matching, and employee stock purchase program. Hybrid work schedule. Base salary $125,000–203,000 annually, with eligibility for an annual bonus program. Itron is committed to building an inclusive and diverse workforce and providing an authentic workplace experience for all employees. Itron is a proud Equal Opportunity Employer. If you require an accommodation to apply, please contact a recruiting representative at View phone number on click.appcast.io or email View email address on click.appcast.io. #J-18808-Ljbffr 120 LocusView Solutions Incorporated