Retail Display Installer - Technology

Retail Display Installer – Technology Location: Travel up to 90 miles from home, on average | Paid drive time & mileage reimbursement Schedule: Work Monday–Friday | Weekends are not required! 2020 Companies seeks a reliable, detail-oriented, and self‑motivated Field Service Representative to join our team and represent leading brands like Dell, Intel, Dyson, Google, and HP. In this role, you’ll execute a wide range of in‑store tasks, including: Installing and updating sales floor fixtures and endcaps Performing build‑outs, resets, and display repairs Following plan‑ograms and client‑specific directives Benefits Hourly pay starting at $17.50 per hour, based on experience and location Next‑day pay on demand with DailyPay Paid drive time and mileage reimbursement Job assignments available Monday–Friday | Weekends are not required! Paid training Job assignments include both flexible self‑scheduling options and fixed shifts based on availability Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period Variety of projects and clients Key Responsibilities Respond to and maintain consistent communication with field services management (within 24 hours of contact) Keep availability updated and accurate Fully complete all assigned jobs on or before scheduled end dates Install and build displays, end caps, and fixtures Complete necessary forms, images, and surveys for each job before leaving the site Maintain and update displays according to planograms/client requests Conduct break‑fix repairs to ensure displays and fixtures are fully functional Participate in early morning installations and team installations (2+ people) and provide solution feedback Manage virtual software and ensure successful execution of related tasks and timelines Assist other team members as needed Adhere to timelines for accurate timecard submission, reporting anomalies daily with needed corrections Work independently in a fast‑paced environment Complete training and certification programs Track, record, and communicate activity via designated systems/workflows Be available for weekend assignments as needed Scheduling / Planning Hours and locations may vary week to week, including occasional weekends; early morning hours and holidays based on store/client requirements Accept and schedule all assigned jobs within 48 hours of receipt Project Execution Follow all directives as provided, executing fully and completely Work closely within the shared services team to ensure goals, identify opportunities for improvement, communicate and drive solutions while ensuring operational efficiencies Relationship Development Build and maintain strong relationships within the shared services team: local/regional markets, clients, retailers, and other stakeholders Cultivate and sustain strong relationships with internal teams, clients, retailers, and field representatives, fostering collaboration and communication Leadership & Cross‑Functional Work Demonstrate professionalism, effective communication skills, and strong leadership abilities while representing the company Set a high standard for behavior, fostering a positive work environment, and ensuring transparent, respectful communication with all team members Work across all aspects of the company through cross‑functional processes to ensure alignment and operational success Customer & Client Satisfaction Ensure customer and client satisfaction is met / continually improved upon according to established shared service field KPIs Be open to provide and receive feedback Qualifications Age / Eligibility Must be 18 or older (due to insurance requirements) Must be authorized to work in the United States Availability Flexible availability Monday through Friday Weekend and holiday availability as needed Early morning and late‑night availability as needed Maintain a minimum of 20 hours of fieldwork within a rolling 30‑day period Physical Abilities Climb a ladder up to 10 feet in height Safely lift and carry up to 60 lbs Able to kneel, walk, crouch, bend over, handle/grasp, and reach overhead Adaptability Ability to adjust to the ever‑changing variety of tasks and work environments Communication Skills Effective communication abilities, primarily via phone, text, and email, to coordinate tasks and provide updates Use a smartphone for various tasks, such as clocking in and out, taking and uploading photos, downloading applications, and connecting to the internet Respond and remain responsible for consistent communication with field services management quickly (typically within 24 hours of contact) Education A high school diploma or equivalent is typically required Previous retail or merchandising experience is beneficial but not mandatory Experience Preferred Installation and merchandising experience Proficiency with hand and power tool usage Ability to follow planogram (POG) directives and secondary communication Technology Must own an Android or Apple mobile device to upload photos and data Must be able to successfully navigate various communication platforms and applications independently Training Must complete all training assignments and tasks within a designated time frame Agents are expected to work collaboratively and autonomously Transportation and Travel Must have reliable transportation Valid driver’s license and proof of insurance Willingness and ability to travel up to 90 miles from home per assignment/shift/daily Leadership & Communication Superior leadership skills and strong professional communication and presentation skills Ability to make sound decisions, show good judgment and problem‑solve effectively Capable of working autonomously with excellent time management and reporting skills We welcome and celebrate diverse voices and are committed to building an inclusive environment. You can expect paid holidays, long‑term career pathing options, personal development opportunities, and professional stretch assignments. 2020 Companies supports your growth and well‑being. We are committed to creating a diverse and inclusive organization and are proud to be an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other dimensions of identity. #J-18808-Ljbffr 2020 Companies