Restaurant Manager | NO NIGHT SHIFTS!

Job Description

Job Description

Position Purpose

Provide dependable Manager-on-Duty and GM-coverage leadership while building the operating judgment and system knowledge required for a GM assignment.

Core Responsibilities

·      Execute the RM-issued FOH schedule and the GM’s shift plan.

·      Lead opening, operating, and closing shifts across FOH and BOH.

·      Complete delegated order approvals, transfers, cash, safety, cleanliness, and operational checks.

·      Complete structured handoffs covering staffing, guests, product, equipment, maintenance, cash, and employee issues.

·      Identify facility or equipment concerns, use the maintenance request process, preserve safe conditions, and escalate through the GM.

·      Facilitate vendor access and verify completion when assigned by the GM.

·      Coach team members in real time and escalate formal matters through the proper level.

·      Develop competence in inventory, food cost, R&M processes, Toast, 7shifts, and GM decision-making.

Decision Authority and Escalation

·      Serve as accountable MOD during assigned shifts.

·      Complete routine delegated operating and maintenance-request tasks within established procedures.

·      No independent labor targets or authority to set labor strategy.

Measures of Success

·      Shift and guest execution.

·      Opening, closing, cash, safety, maintenance handoff, and operational-check completion.

·      Reliability of GM coverage and quality of communication.

·      Progress toward GM readiness.

Leadership and Culture Expectations

·      Demonstrate ownership, calm judgment, hospitality, and respectful coaching.

·      Bring proposed solutions with escalations and protect one consistent company standard.

Minimum Qualifications

·      Prior Shift Leader or restaurant management experience.

·      Ability to lead FOH and BOH coordination during a shift.

·      Reliable transportation for floating assignment where required.

·      Required food-safety certification.

Career Path

Shift Leader → Assistant/Floating Manager → General Manager I, II, or III → Regional Operations Manager- Director of Operations

This description summarizes primary responsibilities. Final approval thresholds, system permissions, schedules, classification, and compensation are governed by company policy and applicable law.

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