CRP Customer Service Representative-Austin, MN

CRP CUSTOMER SERVICE REPRESENTATIVE - ONE SUPPLY CHAIN - (AUSTIN MN)

This position reports to the Manager -Walmart CPFR Replenishment & Analytics.

Relocation is not eligible for this role.

Remote work is not an option for this role.

About Hormel Foods —

Hormel Foods Corporation, based in Austin, Minnesota, is a global branded food company with approximately $12 billion in annual revenue. Its brands include PLANTERS®, SKIPPY®, SPAM®, HORMEL® NATURAL CHOICE®, APPLEGATE®, WHOLLY®, HORMEL® BLACK LABEL®, COLUMBUS®, JENNIE-O® and more than 30 other beloved brands. The company is a member of the S&P 500 Index and the S&P 500 Dividend Aristocrats, was named one of the best companies to work for by U.S. News & World Report, one of America’s most responsible companies by Newsweek, recognized by TIME magazine as one of the World’s Best Companies and has received numerous other awards and accolades for its corporate responsibility and community service efforts. For more information, visit hormelfoods.com.

RESPONSIBILITIES:

This position requires the willingness to work a schedule that meets customer and department business needs. This may include coming in early or staying late as well as holidays such as the day after Thanksgiving.

• Coordinating the process of replenishment forecasting, inventory management, purchase order preparation, distribution planning, and customer services for continuous replenishment customers within CPS. This particular position is primarily responsible for Amazon replenishment as well as Walmart and Sams Club customer service.
• Ability to, on a rare occasion, travel to customer locations for training purposes.
• Must take part in an on-call rotation for evenings and weekends.

QUALIFICATIONS:

Required

• Demonstrated proficiency in Microsoft Excel.
• Experience navigating through and creating large, in depth spreadsheets with complex formulas.
• Demonstrated dependability due to transactional customer service requirements for this position.
• Ability to initiate appropriate action independently and efficiently.
• Demonstrated ability to handle a significant amount of detail work accurately and efficiently.
• Demonstrated problem solving and analytical skills.
• Detail focused, highly developed and demonstrated organizational ability.
• Proven ability to learn and use custom software applications.
• Demonstrated ability to work and succeed in a team environment.

Preferred

• Proficiency in order processing and Oracle systems.
• Demonstrated advanced Excel skills.
• Candidate to be located in Austin at COS.

At Hormel Foods, base pay is one part of our total compensation package and is determined within a range. The base hiring pay range for this role is $22.00- $30.75, and your actual base pay within that range will depend upon a variety of factors including, but not limited to, job-related knowledge, skill set, level of experience, and geographic market location.

Other components of Hormel Foods’ total compensation package includes comprehensive medical, dental and vision coverage, discretionary annual merit increases, 401(k) with employer match, stock purchase plan, earned paid time off, FREE two-year community/technical college tuition for children of employees, and more.

Hormel Foods provides equal employment opportunities to applicants and employees without regard to race; color; sex; gender identity; sexual orientation; religious practices and observances; national origin; pregnancy, childbirth, or related medical conditions; status as a protected veteran or spouse/family member of a protected veteran; or disability.