Senior Escalation & Resolution Specialist
First American
First American in Fort Mill, SC is seeking a Customer Resolution Specialist to deliver high-level service, research escalations, and resolve customer issues across channels. The role requires strong written and verbal communication, meticulous documentation, and a proactive approach to problem-solving.
Key responsibilities include managing an escalation pipeline, coordinating with business areas for closure, and ensuring timely responses while maintaining compliance with critical dates.
#J-18808-Ljbffr- ...Escalation Resolution SpecialistThe Escalation Resolution Specialist is part of the Tier 1 Escalation Resolution team, whose primary responsibility is addressing the needs of escalated customers who have requested leadership, following an interaction with one of our call...SuggestedWork at officeImmediate start
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$25.01 - $41.65 per hour
...financial goals. The Associate Lending Specialist is a critical role within the Banking &... ..., concerns, and time-sensitive needs. Escalate lending product policy exception... ...needs. High commitment to owning the resolution of issues. Highly organized with proven...SuggestedWork from home$77.97k - $129.88k
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...is looking for a Trust and Confidence Specialist to join their team! The Trust & Confidence... ...intake, triage, and resolution of trust and safety incidents.Coordinate... ...the internal point of contact for case escalations from third-party providers and law enforcement...SuggestedRemote work- ...Accounts Receivable Specialist Mood Media is the world's leading experiential... ...Receivable Specialist, is a senior analytical role within the... ...for the investigation, resolution, and systematic reduction of... ...drive timely resolution of escalated items Reconcile unapplied...Work at officeWorldwide2 days per week3 days per week
- ...RoundPoint Mortgage Servicing LLC is seeking a Customer Service Specialist 3 to act as a front-line advocate for customers, delivering proactive support through delinquency, loss mitigation, and insurance claim processes. You will report to the Customer Service Supervisor...
- RoundPoint Mortgage Servicing LLC in Fort Mill, SC is seeking a Customer Service Specialist 3 to deliver proactive support and strategic solutions for customers facing 60+ delinquency, loss mitigation, or insurance claims. You will guide customers toward financial recovery...
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$104k - $133k
...Supplier Management SpecialistThe Supplier Management Specialist focuses activities on improving the supplier's overall quality and delivery... ...at rate to ensure capacity at the supplier is sufficient.Lead escalation processes (Help) for poor-performing suppliers.Collaborate...Permanent employmentTemporary workWork at officeLocal areaRemote workRelocationRelocation package$101.56k - $169.23k
...their financial goals.Job Overview:The Senior Engineer, Observability and Platform Stability... ...minimize business impact.Serve as an escalation point for complex production incidents... ...analysis, corrective action planning, and resolution activities.Partner with engineering...SeniorPermanent employmentFull timeWork from home- GENERAL PURPOSE The key functions of this position are reviewing, drafting, and processing a variety of transportation contracts, including amendments, addendums, non-disclosure agreements, event agreements, statements of work, to support the corporation’s logistic ...SeniorContract workWork experience placementWork at officeLocal areaRemote work
- Genuine Parts Company is seeking a Senior Store Pro to deliver accurate, efficient, and courteous service across in-store, telephone, and dealer shop interactions. The role requires strong technical knowledge of automotive parts, the ability to locate and source the correct...Senior
$23.57 - $39.32 per hour
...their financial goals. Job Overview The Senior Operations Specialist will work with the LPL Wealth... ...channels to ensure proper processing and escalation of inquiries Obtain documents from... ...needed Manage account notifications and resolution of NIGOs Prepare client reports and...SeniorWork from home$159.75k - $225.5k
...s why our family of brands helps customers create products and capture moments that reflect who they uniquely are.We are seeking a Senior Principal Software Engineer to lead the design and development of next-generation Agentic AI platforms and applications that power...SeniorRemote work- ...seamless transfer of books of business and client accounts. The role requires travel up to 50-60% and involves repapering support, issue resolution, and ongoing advisory support to help advisors transition smoothly to LPL's platforms. #J-18808-Ljbffr LPL Financial LLC
- Bridge Senior Living is seeking a compassionate Care Associate to support residents during the night shift (11p-7a). The role focuses on ADL assistance, safety, memory care activities, and fostering a warm, engaging atmosphere for seniors. Ideal candidates bring CNA/HHA...SeniorNight shiftAfternoon shift
- ...Operational Excellence & Analytics Partner with HR Shared Services and tiered support to ensure consistent, timely resolution of HR transactions and escalations. Analyze workforce HR metrics (e.g., engagement, turnover, performance outcomes) to identify trends, measure...SeniorFull timeWork at officeLocal areaRemote work
- ...growth Digital, Data and AI Transformation Specialist firm headquartered in New Jersey. We... ...Engineering & Operations excellence. Title:: Senior QA Engineer Location :: Fort Mill, SC... ...log, track, and verify defects through resolution. Participate in Agile ceremonies...SeniorFull time
$63 per hour
.... Develop and deliver budgets, progress reports, proposals, and estimates, Management Reporting:: Status reporting and timely escalations to management to ensure that decision makers have relevant and up to date information. User Acceptance Testing Co-ordination:...SeniorContract work- ...helping clients pursue their financial goals.Job Overview:The Senior Consultant, Client Feedback plays a key role in delivering a high... .... Working closely with program leadership, the role supports escalation management, adheres to established governance, and contributes...SeniorFull timeWork experience placementWork from home
- Advance Auto Parts Inc. is seeking a reliable driver to pick, stage, and deliver parts to pro customers in Fort Mill, SC. You will build relationships with MainStreet and National Pro customers and promote current sales and loyalty programs. Ideal candidates have a valid...
$240k - $290k
...Financial is seeking a strategic, forward-looking leader to serve as Senior Vice President and Chief Privacy Officer (CPO). Reporting... ...incidents and data breach response activities.Ensure appropriate escalation, regulatory notification, governance, documentation, and...SeniorFull timeWork from home- ...Ocean Freight Specialist - ExportsThe Ocean Freight Exports Specialist is responsible for managing sea and air freight export operations from Americas manufacturing plants to global destinations.Operational Responsibilities:Coordinate ocean export shipment allocationsPrepare...Contract workImmediate startVisa sponsorshipWork visa
- Event SpecialistCROSSMARK is a leading sales and marketing services company founded in 1908, and for over 100 years we have been working with retailers and manufacturers to increase product sales by employing more than 30,000 associates throughout the United States, Canada...
$14 per hour
...leave and accommodation matters. Assist with Paid Parental Benefit requests. Maintain accurate records and documentation. Escalate questions or more complex cases to the appropriate team member. Qualifications ~ High school diploma required; bachelor’s...Full timeContract workTemporary work- ...Delivery SpecialistThe Delivery Specialist will maintain and operate store vehicles to deliver parts and/or products to professional customers in a safe and efficient manner. This position will also collect money on C.O.D. deliveries and pick up customer returns. Bilingual...Local areaImmediate startFlexible hours
$128k - $181.25k
...This is an exciting time for Shutterfly, and we are looking for a Senior Application Security Engineer to join our team. In this role... ...application vulnerabilities through manual testing and exploitation, escalating systemic issues to the appropriate engineering teams.Threat...SeniorRemote work$75.29k - $125.45k
...and gifts & entertainment requests through established requirements, coordinating with key stakeholders, and resolving complex or escalated matters efficiently. Drive updates to policies and procedures to enhance Sponsor Compliance efforts. Creates and manages advisor support...SeniorWork at officeWork from home- ...many development opportunities. Job Overview Schaeffler, a global automotive and industrial supplier, is seeking a Mining Specialist, in Eastern Wyoming and Southern Montana, to grow industrial aftermarket mining sales of bearings, lubrication, services, maintenance...For contractorsWork at officeVisa sponsorshipWork visaLong distanceNight shift
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