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Senior Escalation & Resolution Specialist

First American

First American in Fort Mill, SC is seeking a Customer Resolution Specialist to deliver high-level service, research escalations, and resolve customer issues across channels. The role requires strong written and verbal communication, meticulous documentation, and a proactive approach to problem-solving.

Key responsibilities include managing an escalation pipeline, coordinating with business areas for closure, and ensuring timely responses while maintaining compliance with critical dates.

#J-18808-Ljbffr
Vacancy posted 5 days ago
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