Dental Office Assistant

Dental Office Assistant Cosmetic Dentistry Institute is looking for a Dental Office Assistant to join our front desk team. Will you join a practice known for its integrity and a team that has worked together for years? We seek an energetic dental assistant to be part of a growing practice that offers cutting‑edge treatments while earning a competitive salary. About Cosmetic Dentistry Institute Cosmetic Dentistry Institute provides an exceptionally high level of care for patients and has been recognized numerous times for excellence in dentistry, patient care, and its beautiful office. We have a well‑respected staff and use cutting‑edge technology and procedures. Our practice values continuing education and focuses on educating patients about improving their smiles and overall health. Why Apply? Top compensation, full benefit package including medical, vision, dental, 401k, PTO, and more. Great schedule with reasonable hours – M, W, TH 8:20 AM–5:30 PM; T 11:00 AM–7:30 PM; F 8:20 AM–1 11 PM/month. Excellent growth and advancement opportunities, appreciation, and support. More About the Role Greet and welcome patients as they enter the office to create a great first impression. Manage front‑office duties, including answering phones, checking mail and email, and communicating with patients and insurance companies. Utilize Dentrix for patient scheduling and records. Schedule and confirm appointments for multiple providers. File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage. Post insurance and patient payments and process accounts receivable. Review treatment‑plan fees and payment options with patients. Partner with providers and team to implement Heartland Dental systems to optimize office potential. What You’ll Gain Competitive benefits including health insurance, retirement savings plans, six paid holidays, and paid time off. Front‑loaded education and training, providing the opportunity to develop to your full potential. Opportunity to be part of a secure company with over 20 years of industry‑leading experience, providing a stable career with unlimited growth potential. Access to on‑demand Daily Pay. Minimum Qualifications Experience working in a fast‑paced and customer‑centric environment. Excellent communication and organizational skills. Access to minimum PHI necessary for performing job‑related functions; regular HIPAA training required; the individual must protect PHI and maintain data safeguards. Preferred Experience 1+ years of experience in a dental or medical setting. 1+ years of experience with insurance billing and accounts receivable. Dentrix or other dental software experience. Physical Requirements Ability to perform essential duties satisfactorily with or without reasonable accommodation. Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. Availability to attend virtual training sessions (or in‑person) periodically throughout the year. TB test required for all new hires in dental office positions; not applicable in FL & TN. Who is Heartland Dental? Heartland Dental is the nation’s largest dental support organization, providing non‑clinical administrative support services to over 3,000 supported doctors in 39 states and the District of Columbia, across 1,800 dental offices. Each supported office is unique to its community and the patients it serves. Supported doctors are the leaders of their practice and retain clinical autonomy. At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment. #J-18808-Ljbffr