Full-Time Key Holder, Fragrance

Job Description

Job Description

BEAUTYSPACE is part of the PCA Group of Companies (PCA), a privately-owned, global beauty holding company founded 36 years ago. Led by the founders and the next generation of the family, PCA employs ~1,500 people across five global locations. With a focus on omnichannel distribution and fulfillment, PCA operates through multiple subsidiaries with distinct leadership and business strategies.

At BEAUTYSPACE , we believe fragrance is more than a product. It’s a personal experience, a memory, and a form of self-expression. Our first freestanding boutique, Scent Edit , will bring together a carefully curated selection of luxury, niche, and emerging fragrances in an elevated and welcoming environment where discovery and connection come first.

We are looking for a passionate and energetic Full-Time Key Holder to join our growing team. This role is perfect for someone who loves fragrance, enjoys connecting with people, and thrives in a fast-paced, team-oriented retail environment.

At BEAUTYSPACE , we believe in growing careers, developing future leaders, and creating a supportive culture where people can learn, have fun, and succeed together.

Key Responsibilities

Create Amazing Customer Experiences

• Welcome customers and create a friendly, elevated, and personalized shopping experience.
• Help clients discover products across skincare, haircare, fragrance, bath & body, and beauty categories
• Build strong product knowledge and confidently recommend products based on customer needs and lifestyle
• Support customers with gifting, routines, product layering, and beauty discovery
• Build long-term customer relationships through clienteling and follow-up

Drive Sales & Business Growth

• Meet and exceed individual and store sales goals
• Support team goals through upselling, cross-selling, and creating strong basket-building opportunities
• Stay informed on new launches, trends, hero products, and seasonal promotions
• Participate in store events, in-store activations, and customer experience moments

Support Daily Store Operations

• Maintain visual merchandising and ensure the store always feels clean, organized, and inspiring
• Assist with inventory management, replenishment, shipment processing, and stock organization
• Operate POS systems accurately and efficiently
• Help maintain luxury service standards throughout the store

Be Part of a Strong Team Culture

• Contribute to a positive, collaborative, and high-energy work environment
• Participate in ongoing beauty education and product training
• Support teammates and contribute to a culture centered around growth, teamwork, and customer experience

Qualifications

• 1-2 years of retail or customer service experience preferred, ideally in fragrance or luxury retail; key holder experience a plus
• Passion for fragrance and storytelling is preferred
• Strong communication and relationship-building skills
• Positive attitude with a team-oriented mindset
• Ability to multitask and thrive in a fast-paced environment
• Flexible schedule including weekends, evenings, and holidays
• Social media or content creation experience is a plus

What We Offer

• Salary is commensurate with experience, $24.00 - $28.00 per hour
• Bonus opportunities
• Employee product discounts
• Growth and development opportunities
• A fun, fast-paced, beauty-focused environment

Equal Employment Opportunity Statement

The PCA Group of Companies is an equal opportunity employer and does not discriminate in hiring or employment on the basis of race, color, creed, religion or belief, national or ethnic origin, citizenship status, marital or domestic partnership status, sexual orientation, sex, gender identity or expression, age, disability, military or veteran status, or any other characteristic protected by federal, state, or local law. We recognize and value the benefits of a diverse workforce.