Maintenance Supervisor

Job Description

Job Description

NP Dodge Management Company was named 2025 Property Management Company of the Year!! Come join the best team!!

$4,000 Sign-On Bonus!!!

Division Summary:  NP Dodge Management company specializes in the management of multifamily and commercial real estate, representing over 4,500 multi-family homes and 2.5 million sq. ft. of medical, office, retail and storage facilities across Nebraska and Iowa. With a legacy reaching back to 1855 — NP Dodge is known for our professionalism and time-tested management strategies that combine old-fashioned customer service with the latest technology.

Job Summary:  The Maintenance Supervisor manages and executes mechanical and technical activities that maximizes the operational efficiency of one or more multi-family and/or mixed-use properties. They are responsible for oversite of a maintenance team and ensuring proper upkeep, repair, and maintenance of all physical aspects of the property including; all general and preventative maintenance duties associated with internal and external building components, grounds, amenities, and common areas. The Maintenance Supervisor ensures the property is maintained to the highest standard of performance, company policy, service, cleanliness, and safety. This includes leading the training and development of other maintenance technicians and controlling spending within approved budget guidelines.

Essential Functions:

1. Demonstrates Company Core Values.
2. Mentors, trains and manages the work of one or more maintenance technicians to meet operational needs and deadlines while upholding policies and procedures, service expectations and safety protocols. 
3. Conducts regular property inspections and service requests; audits for quality control and risk management.
4. Maintains daily communication with the Property Manager; reports on work production, scheduling, special problems, and personnel issues.
5. Communicates effectively with team members, residents, and contractors in a courteous and professional manner. 
6. Ensures service request fulfillment, apartment turnover, grounds maintenance, and preventive maintenance work is scheduled and completed in alignment with service expectations.
7. Troubleshoots, inspects, and repairs plumbing, electrical, appliance equipment, cabinetry and fixtures. 
8. Oversees the inspection, diagnosis, repair, and maintenance of heating, ventilation, and air conditioning (HVAC) systems to ensure efficient operation and compliance with safety standards.
9. Maintains accurate and timely records of maintenance activities including work orders, inspections, safety protocols, and supply/equipment inventory.
10. Oversees the operation, maintenance, and cleaning of swimming pool, spas, and associated equipment in compliance with local and state ordinances. (as applicable to the property).
11. Participates in the preparation of the annual property budget and responsible for managing expenditures related to maintenance, repair, and operations within budget parameters.
12. Coordinates purchasing and procurement of maintenance materials, supplies, and equipment within stock parameters, budgetary constraints, and established standardization program.
13. Coordinates and conducts snow and ice removal on sidewalks, and other specified areas using shovels, snowblowers, ice melt spreader and other equipment by specified times. 
14. Coordinates and supervises outside contractors for specialized repairs and maintenance or in support of capital improvements (as assigned). 
15. Ensures compliance with all local, state, and federal regulations, including Fair Housing, EPA, and OSHA standards. Maintains accurate records of refrigerant use on approved EPA logs.
16. Reasonable and reliable attendance and timeliness when reporting to work and completing work.
17. Interacts well with others.
18. Other duties as assigned.

Education/Experience/Qualifications:

• High school diploma or equivalent; associate’s degree, technical certification or trade school training in HVAC, plumbing, electrical, or related field is preferred.
• Minimum of 3 years of experience in property maintenance, with at least 1 year in a supervisory or lead role.
• EPA Section 608 Certification is Required (Universal or I AND II).
• Ability to earn and maintain swimming pool operator’s certificate (if applicable to property).
• Maintaining a valid driver's license and reliable transportation for travel between properties and for on-call coverage is required.

Required Skills / Abilities:

• Strong technical skills and knowledge of HVAC, plumbing, electrical, appliance, and general building systems. Light carpentry preferred.
• Pool maintenance practices and procedures (if applicable to property).
• Excellent leadership, communication, and interpersonal skills, with the ability to effectively lead and motivate a team.
• Ability to prioritize tasks, stay organized, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Proficiency in using maintenance tools, equipment, and software systems.

Special Demands:

• Responsible for being on-call and responding to after-hours emergencies.
• Successful completion of a pre-employment drug and medical screen.
• Requires the ability to withstand physical activity and navigate the property to include; walking, bending, twisting, climbing, reaching, flexibility, sitting, mobility and standing for extended periods of time.
• Ability to regularly work in weather conditions (heat, rain, snow, ice, etc.).
• Ability to lift up to 50 pounds.

EEO Statement:  NP Dodge Company is an equal opportunity employer and provides equal employment and advancement opportunities to all people without regard to race, color, religion, sex, national origin, age, marital status, political beliefs, disability, or history if disability (except where physical or mental abilities are a bona fide occupational qualification) and to promote the full realization of this policy.