Senior Billing Manager

Utilize the firm’s customized 3E Collections Module to develop monthly revenue projections, track performance against budget targets, and identify potential revenue shortfalls. Conduct monthly meetings (in-person or via Microsoft Teams) with billing partners to review accounts receivable inventory and confirm expected collections. Provide weekly updates to the CFO and COO regarding collection forecasts, risks, and issues impacting revenue performance. Negotiate client payment settlements in collaboration with billing attorneys and with approval from the COO. Prepare detailed write-off analyses for accounts receivable in accordance with firm approval policies. Support the transition of matters from departing attorneys by coordinating reassignment, identifying inactive matters for closure, and assisting with collection of outstanding invoices. Review e-billing audit reports with the billing department to proactively resolve issues affecting the revenue cycle. Communicate directly with clients to obtain payment allocation information and resolve payment discrepancies. Research variances between payments received and outstanding balances, coordinating with attorneys and clients as appropriate. Partner with billing coordinators and attorneys to determine payment timelines related to closing transactions. Identify opportunities to enhance and streamline collections processes and workflows. Perform additional duties and special projects as assigned. Position Requirements & Skills Advanced Microsoft Excel skills, including pivot tables, VLOOKUPs, and the ability to analyze and manipulate complex financial data. Advanced proficiency with Microsoft Word, 3E, and electronic billing systems. Strong organizational, time management, and prioritization skills. Demonstrated success managing and reducing aged accounts receivable while maintaining strong client and attorney relationships. Thorough understanding of billing cycles, fee arrangements, and client payment terms. Ability to analyze financial information and deliver clear, actionable reporting to leadership. Adaptability and flexibility in a fast-paced, deadline-driven environment. Education & Experience Bachelor’s degree required; preferred fields of study include Business, Accounting, or Finance. Minimum of 5 years of collections experience within a mid-sized or large law firm environment. Hybrid work schedule requiring at least 3 in-office days per week. The Phoenix Group Advisors is an equal opportunity employer. We are committed to creating a diverse and inclusive workplace and prohibit discrimination and harassment of any kind based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. We strive to attract talented individuals from all backgrounds and provide equal employment opportunities to all employees and applicants for employment. #J-18808-Ljbffr The Phoenix Group