Clinical Support Specialist

Encompass Healthcare LLC is seeking a full-time Clinical Support Specialist (Monday - Friday, 8:00 am - 5:00 pm) for a remote position. The Clinical Support Specialist will be interacting with providers directly, compiling follow up treatment schedules for long term care residents. This role is also responsible for the knowledge, awareness and practice of Encompass Healthcare Standard Operating Procedure and Corporate Compliance Plan. This position offers a full benefit package including medical, dental, vision, 401K and paid time off.

The ideal candidate has experience in a healthcare related field with an understanding of medical terminology and/or medical record review. In addition, the ideal candidate has excellent organizational skills and is proficient in Microsoft Office. Strong attention to detail and willingness to learn are essential.

Required Skills/Abilities:

• Experience in healthcare or a healthcare related field.
• Experience with scheduling preferred.
• Proficient with Microsoft Office Suite or related software.
• Strong interpersonal, verbal, and written communication skills.
• Ability to work with a company provided secure computer using Internet based electronic applications.
• Ability to cooperate with and support other members of team.
• Organizational and problem-solving skills required.
• Detail and quality oriented in relation to accurate information for medical records.
• Strong data entry skills.
• Demonstrate the ability to work independently to meet daily productive measures.
• Ability to use independent judgment and to manage and impart confidential information.

Education and Experience:

• High school diploma or equivalent (GED) required.
• Preferred prior experience in a healthcare environment.

Physical/Environmental Requirements:

• Prolonged periods of sitting at a desk and working on a computer.
• Work involves the ability to read medical records, paper or electronic.

Remote Work Requirements:

• Must be able to perform work in a secured home office, assuring confidential access and review of patient information. Must maintain HIPAA compliance.
• Must have access to high-speed, reliable internet for video calls.