Client Specialist

Job Description

Job Description

Client Specialist 

Lind Media is seeking a dedicated and detail-oriented Client Specialist to support our clientele throughout each phase of their advertising campaigns. This role serves as a key point of contact between clients and internal teams, ensuring a seamless and positive experience from planning to completion. The ideal candidate will have strong organizational and communication skills, with a passion for delivering outstanding client service.

Key Responsibilities:

• Serve as the primary liaison for clients, providing consistent communication and support throughout the campaign lifecycle.
• Partner with Account Executives to coordinate and implement effective billboard marketing solutions.
• Monitor and manage the progress of active campaigns, ensuring timelines and client expectations are met.
• Maintain accurate records and documentation in the CRM system, including contracts, proposals, and campaign updates.
• Assist with outreach efforts through email and marketing collateral to keep clients informed and engaged.
• Respond to client inquiries and phone calls, directing them appropriately and providing general company information.
• Communicate the value and logistics of outdoor advertising in a clear and professional manner.
• Manage multiple tasks and priorities efficiently in a fast-paced environment.
• Stay informed about industry trends to better support clients and internal teams.

Qualifications:

• High school diploma or equivalent required; additional education or training is a plus.
• Valid driver’s license and insurability under company policy.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
• Strong written and verbal communication skills.
• Ability to work independently, stay organized, and follow through on assignments with minimal supervision.
• Proven ability to build and maintain professional relationships.

Benefits:

• Competitive pay, based on experience and qualifications
• 401(k) with company match
• YMCA membership
• Health, vision, and life insurance
• Short-term and long-term disability coverage
• Paid time off and paid holidays

Work Environment & Physical Requirements:

• Primarily office-based with occasional travel to client locations.
• Physical activities include light lifting, sitting, standing, walking, and frequent use of a computer and phone.
• Must be able to communicate clearly and professionally in person and through electronic channels.

Join Our Team:
If you are passionate about client service and thrive in a collaborative environment, we invite you to apply and contribute to the success of Lind Media’s advertising initiatives.