Assistant Hotel General Manager

Job Description

Job Description

We are looking for an experienced assistant general manager with solid leadership abilities who can grow with us. You will collaborate with our general manager to plan and oversee the hotel's daily operations and assume the GM's responsibilities in their absence. This position is responsible for managing employees and ensuring our guests have a 5-star experience with our services.

Our ideal candidate is passionate about customer service while also maintaining the hotel's budget and quality standards. You must have 3 years of management experience in the hospitality industry, and a bachelor's degree in hospitality management is strongly preferred. Apply today if this sounds like an exciting new opportunity for you!

$45,000 - $48,000 yearly

• Collaborate with department heads and the general manager to develop an annual budget, and assess performance throughout the year, making modifications as needed to preserve profitability
• Verify that all local, state, and federal laws and regulations, as well as any business or brand-specific policies and procedures, are followed
• Empower the human resources department to increase efforts for turnover management, employee motivation, and employee growth and retention by providing support
• Analyze the performance of each department, report any problem areas, and make recommendations to improve profitability for hotel operations
• Consult with the general manager to ensure that all guest service standards are met daily

• This position requires a high school diploma or GED, and a bachelor's degree with preference given to those with a hospitality management degree
• Must have a strong focus on putting the guest first with exceptional customer service experience
• Possess excellent organizational skills, communication skills, and problem-solving skills
• A proven record of experience managing a team, preferably in a hospitality role, is required
• Must have at least 3 or more years of experience in the hospitality field

ARK Hospitality's mission is to positively impact the hospitality industry by raising the bar on what relationships, reputation, and returns mean, with a focus on owner results, a strong intentional culture, proven systems, and dedicated talent to achieve optimal outcomes. ARK believes that by prioritizing its employees and fostering a supportive work environment, it benefits owners, investors, and guests, ultimately driving success for all stakeholders.