Operations Support Coordinator

Job Description

Job Description

We are seeking an organized, adaptable, and detail-oriented Operations Coordinator to support day-to-day operational activities in both office and event-site environments. This position provides administrative and logistical support across event production, labor coordination, freight, safety, and onsite operations.

The ideal candidate is comfortable working in a fast-paced environment, managing multiple priorities, and adjusting their schedule based on operational and event needs.

Key Responsibilities

• Review, organize, and submit union payroll information accurately and within established deadlines.
• Assist with payroll questions and help resolve issues involving union labor personnel.
• Track and document small-package deliveries, including shipments from major carriers, at event sites.
• Ensure timely and accurate submission of information related to labor tracking and reporting.
• Assist union employees with completion of new-hire documentation and required paperwork.
• Provide administrative support for onsite safety, security, and loss-prevention activities.
• Enter and maintain Certificates of Insurance and professionally communicate compliance issues or missing documentation to event participants.
• Provide operational and administrative support at offsite warehouse locations as needed.
• Assist with vehicle and driver check-in at staging and marshalling areas for event loading and unloading.
• Enter and maintain shipping documentation, including Bills of Lading, within internal operating systems.
• Complete post-event files and documentation accurately and within required deadlines.
• Collaborate with other Operations Coordinators and provide additional support based on operational needs.
• Assist with administrative processing of rental, supply, service, and purchasing requests.
• Maintain confidentiality, professionalism, and integrity when handling company, employee, and customer information.
• Perform additional administrative and operational duties as assigned by management.

Qualifications

• High school diploma or equivalent required; college degree preferred.
• Valid driver's license required.
• Previous experience in event operations, trade shows, warehousing, logistics, transportation, or a related environment is preferred but not required.
• Strong organizational and time-management skills.
• Excellent verbal and written communication skills.
• Strong attention to detail and accuracy.
• Ability to prioritize and manage multiple assignments in a deadline-driven environment.
• Comfortable working both independently and as part of a team.
• Ability to adapt quickly to changing priorities and schedules.
• Basic computer and data-entry skills with the ability to learn internal systems.

Schedule & Work Environment

This position requires schedule flexibility based on event and operational needs . Candidates must be available to work varying shifts, including nights, weekends, and occasional holidays. Schedule changes may occur with limited notice.

Typical non-event hours are approximately 8:00 AM–4:30 PM , with a hybrid work environment when operational needs allow.

This role may involve working in a combination of office, warehouse, staging, and live event environments.

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Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Experience:

• Customer service: 1 year (Preferred)