Digital Training Facility Manager [DTFM] - Fort Bliss, TX (CONUS) - Digital Training Facility Manager (PAS003) (Fort Bliss, TX - CONUS | AC/RC: AC | ACOM: TRADOC | Senior Consultant - Full-Time) [DTFM003C1004]
ProSidian Consulting
Digital Training Facility Manager
ProSidian Seeks a Digital Training Facility Manager - Fort Bliss, TX (CONUS) - Digital Training Facility Manager to support requirements for DoD/Military Sector Clients.
This Fort Bliss, TX - CONUS | AC/RC: AC | ACOM: TRADOC | Senior Consultant - Full-Time position currently best aligns with the Associate Manager Labor Category. Ideal candidates exhibit the ability to visualize, analyze, and convert data and experiences to meet performance challenges while confidently engaging in productive "Jugaad" and dialogue targeting mission success. ProSidian Team Members work to provide DoD/Military Sector related Program / Project Management Solutions for Digital Training Facilities Management Services on behalf of The Department of Defense (DoD).
This position aligns with functional/technical service requirements and client engagements in the DoD/Military Client Industry Sector - Defense and Military: Services And Solutions That Enable Defense And Military Agencies To Enhance Capabilities, Drive Transformation, Operate Sustainably, And Maintain Mission-Readiness. Digital Training Facility Manager Candidates shall work to support requirements for Digital Training Facility Manager Functional Area Services and shall Shall schedule and manage the use of Digital Training Facilities (DTF's), as well as providing hands on assistance to the Enterprise Management System (EMS) staff, for their assigned location. Shall also take a leading role in operating the required hands on equipment, and recording on-site operations for the project. This individual must oversee their assigned DTF, as they follow EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs for their respective location assigned, all in accordance to the Program and/or Deputy Program Manager of operations.
Responsibilities include the following:
- Scheduling the use of their respective DTFs as well as providing hands on assistance to the PdM ATIS Enterprise Management System (EMS) staff
- Performing with hands on equipment, operation, and on-site operations
- Adherence with EMS direction to replace monitors, desktop computers, and servers as well as verify operation of hardware and software in the DTFs
- Maintenance of facility security, operating equipment, asstance of students in using assets provided in DTFs
- Scheduling training in DTFs in coordination with Soldiers and the Distributed Learning Point of Contact (DL POC)
- Reporting the operational status of the DTF(s) to the DL POC
- Interacting with EMS technicians
- Coordinating facility maintenance
- Monitoring and reporting the condition and inventory of IT hardware, desks, chairs and other furniture at their individual site locations
Experience:
- 5 years of management experience within the realm of IT support and/or management (Required) Standard skills required are the following:
- The ability to analyze and evaluate trainees in order to summarize, forecast, and identify requirements, screen information, determine eligibility, and perform related tasks and/or provide solutions to potential challenges.
- The ability to communicate orally and in writing in order to inquire about, coordinate, and schedule training sessions and to prepare variety of clear, concise, reports and presentations
Education Requirement:
- Bachelor degree (preferably computer science, information systems, information technology, computer engineering or related)
On-Site DTF Personnel shall have the following competencies:
- General knowledge of software applications, experience with operating IT equipment, workstation set-up, and a familiarity with networked systems
- Customer service experience including resolving issues related to desktop IT resources
- *The DTFMs are not Information Technology (IT) workforce positions and do not require Information Assurance (IA) certification as defined in Department of Defense (DoD) 8570.01-M
Further competencies required:
- U.S. Citizenship Required - You must be a United States Citizen with a valid US Passport for potential travel
- Excellent oral and written communication skills
- Proficient with Microsoft Office Products (Microsoft Word, Excel, PowerPoint, Publisher, & Adobe)
- All ProSidian staff must be determined eligible for a "Facility Access Authorization" (also referred to as an "Employment Authorization") by the USG's designated Security Office.
May be required to complete a Financial Disclosure Statement
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