Customer Service Team Lead - Bilingual
$68.64k - $79.04kUline Shipping Supplies
Customer Service Team Lead - Bilingual
Pay from $33 to $38 per hour with significant growth and earning potential!
Kenosha Branch
12355 Uline Way, Kenosha, WI 53144
Leading the way with legendary customer service - at Uline! As a Bilingual Customer Service Team Lead, ensure our representatives are trained and empowered to be the ultimate problem solvers and deliver the fast, friendly and customer-focused experience our customers love.
Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on.
Position Responsibilities
Coach and develop Bilingual Customer Service Representatives in all areas including product knowledge, policies and procedures as well as performance metrics.
Review phone, email and other customer interactions to evaluate quality, track results and provide coaching and performance reviews for increased success.
Provide feedback to management on processes improvements that increase efficiency and customer satisfaction.
Facilitate team meetings and one-on-one sessions to communicate policy updates, company information and provide training and coaching.
Handle escalated customer issues and provide weekly support for customer interactions.
Minimum Requirements
High School diploma or equivalent required. Bachelor’s degree preferred.
3+ years of customer service experience.
2+ years of experience in a leadership / supervisory role preferred.
Effective communication skills.
Bilingual (English / Spanish) - Fluent in both verbal and written forms.
Benefits
Complete health insurance coverage and 401(k) with 6% employer match that starts day one !
Multiple bonus programs.
Paid holidays and generous paid time off.
Tuition Assistance Program that covers professional continuing education.
Employee Perks
Café featuring affordable daily meal options from local restaurants.
On-site fitness center and beautifully maintained walking paths.
Best-in-class, clean, modern facilities.
About Uline
Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials with over 9,800 employees across 14 locations.
Uline is a drug-free workplace . All new hires must complete a pre-employment hair follicle drug screening . All positions are on-site.
EEO/AA Employer/Vet/Disabled
#LI-AP3
#LI-IL001
(#IN-KNMANC)
#ZR-ILCS
Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more!
- ...Assistant Store Manager in Kenosha, WI to lead customer service excellence and support daily store... ...The role emphasizes developing a strong team culture, achieving store goals, and... ...English fluency is required; English/Spanish bilingual is a plus. #J-18808-Ljbffr PLSBilingual
- PLS, a leading retail provider of financial services, invites a Shift Supervisor in Kenosha, WI to lead store operations, guide a team, and ensure outstanding customer service while meeting store goals. This role... ...weekends, and holidays; bilingual English/Spanish is a...BilingualShift workWeekend workAfternoon shiftEarly shift
$68.64k - $79.04k
...Customer Service Team Lead Pay from $33 to $38 per hour with significant growth and earning potential! Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Leading the way with legendary customer service - at Uline! As Customer Service Team Lead, ensure our representatives...SuggestedHourly payFull timeLocal area$22 - $24 per hour
...is hiring an Administrative Assistant / Customer Service Coordinator for a full-time W2 role... ...documentation, and follow-up across internal teams and customers. The role may offer... ...Flexible schedule options may be available. Bilingual ability is a plus, but not required....BilingualHourly payFull timeWork at officeRemote workFlexible hoursRinvio
Racine, WImore than 2 months ago- ...Atulo Health is a multi-state provider of home infusion services. We deliver high-quality, patient-centered care using... ...Ability to work independently and collaborate with a team Spanish-speaking and bilingual candidates strongly encouraged to apply Learn more about...BilingualDaily paidFlexible hours
ATULO HEALTH INC
Kenosha, WI3 days ago - ...Providers. This full-time nursing role requires graduation from an accredited nursing program and a current Wisconsin LPN license. Bilingual Spanish communication is preferred to assist diverse patients. The LPN will perform general nursing care, administer medications,...BilingualFull time
Pillar Health, a Division of KCHC
Kenosha, WI2 days ago - ...Account Manager to join our dynamic team. The ideal candidate will have a... ...background in snow removal, landscaping services, project management, and customer relations. The Account Manager will... ...(i.e. integrity, honesty) Bilingual in Spanish a plus Valid Driver's...BilingualTemporary workWork at officeLocal area
Groundmasters Inc
Kenosha, WI2 days ago - ...economy? Uline is North America's leading distributor of shipping,... ...entries.Respond to inquiries from customs brokers, government agencies,... ..., internal communication, team training and audit readiness.... ...analyst experience preferred.Bilingual a plus.Excellent...BilingualFull time
- ...Job Description Job Description Customer Information Coordinator Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Are... ...About Uline Uline, a family-owned company, is North America’s leading distributor of shipping, industrial, and packaging materials...Work at office
Uline
Kenosha, WI4 days ago - Kenosha Community Health Center and Pillar Health are hiring a Bilingual Patient Access Representative I to support patient scheduling, registration and payment collection at the 22nd Avenue location. The PAR I works with clinicians and administrative staff to create a...Bilingual
- ...administration.Guide and develop the Benefits team and committees, building a positive, high... ...with HRIS systems. Workday a plus.Bilingual (English / Spanish) preferred.BenefitsComplete... ...family-owned company, is North America’s leading distributor of shipping, industrial, and...BilingualFull time
$23 - $25 per hour
...Solutions is seeking a motivated and organized Bilingual Staffing Coordinator (English/Spanish) to join our team. In this role, you will work closely with the... ...is passionate about delivering exceptional customer service to both employees and clients. Schedule:...BilingualTemporary workFor contractorsWork at officeMonday to FridayLabor Solutions, LLC
Kenosha, WI12 days ago- Uline, a family-owned company, is seeking a bilingual Customer Service Representative in Kenosha, WI. You will process orders, answer questions, and provide product recommendations using our tech tools to deliver legendary service. This on-site, full-time role offers best...BilingualFull time
$17 per hour
...and prepare documentation for put-away team to move product to final locations.... ...Communicate any shipment discrepancies to customer service, and supervisor Help with handwork when... ...to lift 50lbs without assistance Bilingual (not required) but a plus Monday - Friday...BilingualMonday to Friday$19.35 per hour
...Duties:Prepare and assemble customer orders for... ...organizedRequirements:English required; bilingual candidates strongly... ...top talent with leading organizations. Specializing... ...delivering exceptional service to both clients and... ...opportunities for our team members. Midway Staffing...BilingualSummer workWork at officeMonday to FridayAfternoon shiftMidway Staffing
Kenosha, WI5 days ago- ...WI 53158 Do you have strong customer service skills and an interest in finance... ...on Uline’s Finance team, you’ll work with customers... ...or tax experience is a plus. Bilingual (English / Spanish) a plus.... ...company, is North America’s leading distributor of shipping, industrial...Bilingual
Uline
Kenosha, WI1 day ago - ...economy? Uline is North America's leading distributor of shipping,... ...Respond to inquiries from customs brokers, government agencies,... ...improvements, internal communication, team training and audit readiness.... ...experience preferred. Bilingual a plus. Excellent...Bilingual
U-Line Corporation
Kenosha, WI3 days ago $1,000 per month
...high volume of inbound sales leads and walk in traffic Comprehensive... ...insurance to new and existing customers. Solicit new business... ...(but not required) Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma...BilingualRelocation packageFreeway Insurance Services America
Kenosha, WI4 days ago- ..."hub" store to "spoke" stores. Bilingual candidates encouraged to apply. ESSENTIAL... ...as contact person for city delivery service. Receive orders from stores via... ...to store manager. Make sure all team members assigned to hub are clocking in and...BilingualLocal areaFlexible hours
O'Reilly Auto Parts
Kenosha, WI3 days ago - ...safety culture that protects our team members and guests. Our drive-... ...impeccable preventive maintenance service. You will act as a trusted advisor to our customers, evaluating their needs and... ...stairs. English/Spanish speaking bilinguals preferred, otherwise English fluency...BilingualFull timePart timeFlexible hoursAfternoon shift
Valvoline Instant Oil Change
Kenosha, WI12 hours ago - ...safe and efficient manner. Bilingual candidates encouraged to... ...guidelines Ensure designated team member at each store verifies... ...personable image to maintain good customer relations. Communicate any... ...), veteran status, uniformed service member status, physical or...BilingualLocal areaImmediate startRemote workFlexible hours
O'Reilly Auto Parts
Kenosha, WI1 day ago - ...strategic relationships, understand customer challenges, and drive key account... ...Execution Coordinate internal teams (Sales, Engineering, Operations, Service) to secure execution Follow up... ...passport required Languages Bilingual (English/French) required. A...Bilingual
Deville Technologies
Kenosha, WIa month ago - Kforce has a client that is seeking a Billing Analyst (Bilingual) in Kenosha, WI. As a Bilingual Billing Analyst, you'll support the Mexico... ...and English speaking) main point of contact for our Billing team in Mexico, improving systems and processes to streamline operations...BilingualFull timeWork from homeKenosha, WI4 days ago
- ...Job Summary (List Format): - Full-time bilingual (Spanish-English) elementary education teacher position for the 2026-2027 school year in Dearborn, MI area - Responsible for teaching students in grades K-5 - Must be fluent in speaking, reading, and writing...BilingualWeekly payFull timeContract workFlexible hours
Ardor Health Solutions
Kenosha, WI2 days ago $1,000 per month
...high volume of inbound sales leads and walk in traffic Comprehensive... ...insurance to new and existing customers. Solicit new business and... ...(but not required) Bilingual in English and Spanish preferred Sales or customer service experience High School Diploma...BilingualImmediate startRelocation packageFreeway Insurance Services America LLC
Kenosha, WI1 day ago$1,200 per month
...Job Summary (List Format): - Position: Bilingual (Spanish) Elementary Education Teacher - Location: Near Kenosha, WI... ...- Additional Information: - Transparent pay and supportive team environment - Further job details to be discussed during the...BilingualWeekly payFull timeMonday to FridayArdor Health Solutions
Kenosha, WI2 days ago$16.06 - $19.27 per hour
...Reimbursement are available after one year of service. Advia offers a bilingual premium for this role This premium... ...why you should join the Advia team. As a team member of Advia, you can expect... ...skills. Cash handling and customer service experience is strongly preferred...BilingualHourly payPart timeAdvia Credit Union
Kenosha, WI2 days ago- ...provided -Work independently while being part of a supportive team Industry leaders will train all new canidates, but you must be... ...Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
Zuzick Organization of Globe Life
Kenosha, WI3 days ago - ...Assistant Manager to join our team! This Assistant Manager... ...personality and exceptional customer service skills! This position will work... ...state-issued driver’s license Bilingual is a plus ABOUT THE COMPANY QCHI ( LendNation ) is a leading customer-focused provider of...BilingualFull timeTemporary workWork at officeImmediate startFlexible hoursRotating shift
QC Holdings, Inc./LendNation
Kenosha, WI1 day ago - ...Cooperative, Inc. (ERMCO) is the leading manufacturer of distribution... ...(OEMs), and industrial customers across North America. Headquartered... ...Responsibilities Must be bilingual in Spanish and English... ...Work closely with Manufacturing Team Leads to deploy resources effectively...BilingualRelocation packageAll shiftsAfternoon shift
ERMCO-ECI Bristol
Kenosha, WI12 hours ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Team Lead - Bilingual. Be the first to apply!
