Customer Experience Associate
$41.03k - $50.25kIMKO
Job Description
Job Description
- Agent Support Representative / Agent Customer Service Associate :
- Compensation: $41,026 – $50,254 per year plus a 5% target performance bonus
- Responsibilities: Handle inbound calls and emails from agents and Independent Marketing Organizations (IMOs), manage licensing and contracting processes, and provide product support.
- Customer Experience (CX) / Bilingual CX Associate :
- Compensation: $41,026 – $50,254 per year
- Responsibilities: Serve as the primary point of contact for life insurance and annuity policyholders, answering inquiries and processing policy transactions.
- Agent Support Representative / Agent Customer Service Associate :
Key Benefits & Perks
- Comprehensive paid training (no prior insurance experience required for entry-level call center roles)
- Paid time off (3+ weeks) and 11 paid holidays
- Flexible health benefits and 401(k) with company match
- Tuition reimbursement and ongoing talent development
- Full-time day shift 8am to 5pm M-F
Vacancy posted 10 days ago
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