Sales Representative

Sales Representative

MedKoder, LLC is a full-service medical coding management services provider based in Mandeville, Louisiana, specializing in expert medical coding for health systems, providers, and payers. MedKoder delivers accurate, efficient, and ethical coding, aiming to ensure accurate payment and financial peace for clients. With a team of certified coders throughout the United States, MedKoder emphasizes coding excellence, remote-work flexibility, and a positive workplace culture, earning high employee satisfaction ratings and awards with Best Places to Work in Modern Healthcare and City Business Best Places to Work.

Position Location: Mandeville, LA Position Classification: Full-time

The Sales Representative is responsible for driving revenue by selling products or services to new and existing customers. This role involves identifying leads, engaging prospects, closing deals, and maintaining client relationships to meet sales targets. The position requires strong communication skills, adaptability to modern sales tools, and a customer-focused approach.

Success in this position depends on exceptional active listening to uncover each client's unique pain pointscomplex payer requirements, high denial rates, documentation gaps, or revenue leakage. The team member must excel at converting those insights into precise, high-impact recommendations powered by our leading technology, AI-enhanced coding tools, and comprehensive revenue cycle knowledge, and must be able to deliver compelling, solution-focused presentations to clients.

Candidates will be required to complete the work at our corporate headquarters location in Mandeville, Louisiana.

Responsibilities:

• Lead Generation: Identify and qualify potential customers through cold calls, emails, social media (e.g., LinkedIn), or inbound leads.
• Sales Presentations: Conduct engaging, high-impact presentations and product demonstrations (virtual and in-person) that clearly articulate the value of our services, using compelling storytelling and data-driven insights to captivate physicians, administrators, coders, and revenue cycle leaders.
• Deal Closing: Negotiate terms, pricing, and contracts to finalize sales while meeting or exceeding quotas.
• Relationship Management: Build and nurture trusted relationships by prioritizing consultative sellingasking insightful questions, uncovering pain points, and collaborating with clients to co-create customized implementation plans.
• Staying technology-driven: Quickly mastering and effectively showcasing our innovative software tools, dashboards, analytics, and integration capabilities to demonstrate how they drive measurable results like faster reimbursements and compliance.
• Managing the Full Sales Cycle: Prospecting clients, needs assessment to proposal development, negotiation, and closingwhile consistently exceeding sales targets.
• CRM Management: Log activities, track sales progress, and update client data in CRM systems (e.g., Salesforce, HubSpot).
• Market Awareness: Stay informed on industry trends, competitors, and customer needs to refine sales strategies.
• Collaboration: Work with marketing, customer success, or product teams to align on campaigns and ensure client satisfaction.
• Compliance: References company policies; federal, state, and local laws; and industry resources to properly perform job duties.
• Privacy: Protects patient confidentiality in accordance with HIPAA regulations.
• Ethics: Conducts company business upholding MedKoder's Core and Team Values.
• All other duties, as assigned.

The ideal candidate also brings:

• Proven sales experience in healthcare, ideally in revenue cycle management, medical coding/billing solutions, or related SaaS/technology services.
• Exceptional presentation skills with the ability to deliver polished, audience-adapted demos and pitches that inspire confidence and action.
• Strong active listening and empathy to connect authentically, identify unspoken needs, and position our offerings as the perfect fit.
• A tech-savvy mindsetcomfortable with CRM systems, demo software, data analytics, and emerging healthcare technologies.
• Results-oriented drive, excellent communication, and the ability to thrive in a fast-paced, collaborative environment.

Education/Experience Requirements: High school diploma or equivalent; bachelor's degree in business, marketing, or related field preferred.

• Position requires the ability to be an independent self-starter, and the ability to communicate effectively in writing and verbally.
• Strong negotiation and objection-handling skills.
• PLUS - Healthcare Industry Knowledge: A solid understanding of healthcare revenue cycle processes, medical coding/billing basics (e.g., ICD-10, CPT, HCPCS), payer requirements, compliance (HIPAA, etc.), and common challenges like denials or documentation issues. While not always needing clinical credentials, familiarity prevents credibility gaps when discussing how tools improve accuracy and reimbursements.
• Prospecting, Negotiation, Closing: Proven ability to manage the full sales cycle: prospecting, needs assessment, proposal development, negotiation, and closing deals while hitting targets. Resilience under pressure and persistence are key in competitive healthcare sales.
• Basic proficiency with CRM tools (e.g., Salesforce, Zoho) and sales tech (e.g., LinkedIn Sales Navigator).
• Ability to work independently and meet deadlines
• Strong time management, interpersonal, and organizational skills are required, in addition to the demonstrated ability to work proficiently and efficiently as a team player in a distributed team.

About MedKoder, LLC:

• Privately held, growing company with strong values and ethics
• Generous paid time off, holiday pay, and flexible scheduling year-round
• Internal network of Medical Coding Industry Leaders
• CEO is a Certified Coder with 20+ years of experience
• Up to 100% EMPLOYER PAID Medical, Dental, and Vision benefits for employees
• 401K and Profit Sharing
• STD, LTD, Life Insurance, and FSA Program
• MedKoder recognized by Modern Healthcare as Best Place to Work