Marketing & Community Outreach Assistant

Marketing & Community Outreach Assistant FIXED Home Handyman Services | Erie, PA $20 - 24/hour | Full-Time or Part-Time | Flexible Scheduling Enjoy Bringing Marketing Plans to Life? You like seeing an idea become a finished campaign. You keep deadlines in view, notice the details, and follow through so emails get sent, content gets posted, and events come together. At FIXED, those skills help us stay connected with our customers and maintain a visible, positive presence in our community. We’re looking for a Marketing & Community Outreach Assistant to support our Marketing Manager with email campaigns, social media coordination, marketing materials, website updates, and local outreach. If you enjoy organizing information, working with people, and keeping projects moving, we’d like to hear from you. Why Marketing Professionals Choose FIXED Variety. Work across email, social media, website content, customer communications, and community events. Visible contributions. See the campaigns, materials, and outreach efforts you help bring to life. Community connection. Help represent a local company at events, community activities, and partner functions. Collaboration. Work with our Marketing Manager, field teams, and marketing resources to keep activities coordinated. A voice in how things work. Help improve the organization of customer lists, content, calendars, and marketing materials. What You’ll Work On Your responsibilities will include: Email marketing and customer lists. Build and schedule email campaigns; import and organize contacts; clean customer lists; remove duplicates; and segment customers into relevant groups, including new, repeat, referral, ASB, and loyalty customers. Social media coordination. Maintain the social media calendar, schedule approved content, coordinate content needs and deadlines with marketing resources, organize assets, and compile basic performance information. Content and asset organization. Collect usable job content and organize photos, videos, before-and-after images, and other materials in an accessible marketing content library. Reviews and testimonials. Monitor new reviews, organize customer testimonials for use across marketing channels, and flag reviews requiring attention. Community outreach and event support. Represent FIXED at local events, community activities, and partner functions as needed. Help coordinate participation and materials, and identify opportunities for a positive community presence. Website support. Assist with routine updates to specials, photos, basic content, links, and calls to action as directed. Marketing calendar management. Keep the calendar current, track deadlines, follow up on open items, and help ensure scheduled activities are completed. Marketing Manager support. Assist with campaign execution, collateral, brand materials, vendor and print coordination, and other marketing projects. This Could Be a Great Fit If You Are... Someone with experience in marketing support, communications, administrative coordination, or community outreach Comfortable balancing creative work with calendars, spreadsheets, customer lists, and deadlines An organized professional who enjoys helping a team turn plans into completed work Friendly and comfortable representing a company in the community Someone who notices missing information, follows up, and keeps others informed Interested in contributing to a growing local business What You’ll Bring Strong organization, attention to detail, and dependable follow-through Clear writing and professional communication Comfort using spreadsheets, shared drives, digital calendars, and email Familiarity with digital marketing tools and the ability to learn new systems The ability to coordinate several projects and deadlines at once Good judgment when handling customer information and representing the FIXED brand Willingness to follow approved messaging, brand standards, and the Marketing Manager’s direction Ability to participate in local events and outreach activities as needed A valid driver's license and reliable transportation are required. Pay for travel time and work-related mileage is handled in accordance with applicable law and company policy. Helpful Experience Email marketing platforms and customer list management Social media scheduling and basic performance reporting Website content updates and marketing asset organization Event coordination, community partnerships, or vendor and print coordination Home services, construction, or other customer-focused businesses How You’ll Get Started You’ll work with our Marketing Manager to learn FIXED’s services, customers, brand, marketing tools, and current campaigns. Your work will focus on understanding the marketing calendar, organizing content and customer information, and supporting approved activities. As you become familiar with the work, you’ll help coordinate campaigns and community outreach efforts. Pay & Benefits Dental insurance Employee assistance program Flexible schedule Vision Insurance Opportunities for advancement Paid time off Work Location & Travel This role supports FIXED’s Erie-area operations and includes driving to/from and participating in local events, community activities, and partner functions as needed. Why FIXED? FIXED provides dependable home repairs, preventive maintenance, residential energy audits, and weatherization services through utility programs. We value safety, integrity, reliability, professionalism, and service made simple. Our marketing team helps customers discover FIXED, understand our services, and remember us when they need help. We are becoming the company our customers keep in front of them on the refrigerator—the company they call whenever something in their home needs attention because they know we’ll show up, treat them well, and do the work right. Applicants must be currently authorized to work in the United States. FIXED does not sponsor applicants for employment visas. Employment is contingent upon satisfactory completion of job-related background and investigative checks consistent with applicable law and company policy. FIXED is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to any status protected by applicable federal, state, or local law. FIXED provides reasonable accommodation to qualified individuals with disabilities during the application process and in employment as required by applicable law. Applicants requiring an accommodation may contact FIXED. #J-18808-Ljbffr Fixed Home Handyman Services