Operations Supervisor - ROS

Operations SupervisorIf you'd like the chance to make your mark with the world's largest equipment rental provider, come build your future with United Rentals!As an Operations Supervisor, you will leverage your leadership skills to coordinate and direct the overall delivery of quality service to maximize branch productivity. By working closely with the Branch Manager, you will provide the supervision needed to ensure safety, branch metric performance and Rental Flow efficiency, while contributing world-class sales and customer service support.What you'll do:Support Branch Manager in implementing actions to achieve financial objectivesAssist the Branch Manager in ensuring compliance with all company policiesDrive branch metrics by monitoring scorecard items, determining root causes and opportunities for improvement and providing coaching and feedback to staff, making recommendations for corrective actionsSupport all aspects of sales and customer service to ensure world class service and operational excellence, including processing rental quotations, reservations and contracts in compliance with company policies and proceduresMaximize operational effectiveness and efficiency by ensuring that staff is trained and compliant with the Rental Flow Process; drive profitability by monitoring and controlling costsMay be responsible for day-to-day operational activities including opening and closing, cash drawer reconciliation and bank deposit, and othersMotivate, coach and train personnelPromote a culture of safety and discipline through leadership, exemplary personal compliance, accountability and communicationOther duties assigned as neededRequirements:High School diploma; Bachelor's degree preferred3+ years of sales and operational experience2+ years supervision and leadership experienceBasic knowledge of the construction rental equipment industry or relatedStrong motivational and leadership skillsSuperior customer service, teamwork and verbal/written communication skillsProficient in Microsoft Office (particularly Excel)Valid driver's license with an acceptable recordThis position is deemed Safety Sensitive for purposes of United Rentals' policies and procedures.Why Join Us?We don't just "talk the talk!" We're an award-winning company that truly cares about our people - That's why we offer best-in-class benefits and perks that will support you and your family. In addition to our health and financial plans, we also offer:Paid Parental LeaveEmployee Discount ProgramCareer Development & Promotional OpportunitiesAdditional Vacation Buy Up Program (US Only)Early Wage Access through Payactiv (US Hourly Only)Paid Sick LeaveAn inclusive and welcoming cultureLearn more about our full US benefit offerings here.United Rentals, Inc. is an Equal Opportunity Employer and makes employment decisions regardless of race, color, religion, sex, national origin, age, genetic information, citizenship status, veteran status, sexual orientation, gender identity, disability, or any other status protected by law. If you need a reasonable accommodation at any point of the application process, please email View email address on click.appcast.io for assistance.At United Rentals, we proudly hire active duty members, veterans, reservists, and their families. The values that define your service—leadership, discipline, integrity, and teamwork—are the same values that drive our success. With many veterans already part of our team, we're ready to help you transition into a rewarding career.United Rentals consists of a wide variety of roles with different duties and responsibilities. The actual pay rate offered to candidates varies depending upon a wide range of factors including specific position, education, training, experience, skills, and ability.