General Manager - Austin North, TX

General Manager – Pet Care Center As a General Manager, you bring this purpose to life by leading a high‑performing Pet Care Center that puts pets first, inspires partners, delights customers, and delivers strong business results. What You’ll Do Champion the health, safety, and humane care of all animals, ensuring Petco standards and policies are consistently met. Create an environment where pets and pet parents feel welcomed, supported, and cared for. Lead with integrity, transparency, and an unwavering commitment to doing what’s right for pets. Build and lead an inclusive, energized team that embodies the Petco brand and delivers exceptional service. Attract, hire, train, coach, and develop diverse talent within the Pet Care Center. Create a positive, collaborative culture where partners feel engaged, supported, and empowered to grow. Coaching in the moment, celebrating wins, and making work meaningful and fun. Own the business: drive sales growth, profitability, and operational excellence. Analyze financial and operational results, identify opportunities, and take decisive action to improve performance. Manage labor, payroll, and expenses to maximize productivity and results. Execute merchandising, inventory, and operational processes to brand and safety standards. Represent Petco in the community by leading local events, adoption initiatives, and partnerships that strengthen our impact. Key Responsibilities People Leadership Develop a strong leadership bench and succession plan. Lead performance management, coaching, and accountability for all partners. Promote continuous learning, growth, and career development. Foster a culture of teamwork, inclusion, and shared ownership. Business Performance Meet or exceed sales, profitability, and operational goals. Leverage Petco tools, programs, and insights to grow the business. Review and act on reporting, audits, and Pet Care Center visits. Operational Excellence Ensure safe opening and closing procedures and adherence to security protocols. Maintain store appearance, cleanliness, and safety standards. Protect pets, partners, and merchandise through strong loss prevention and inventory controls. Complete required administrative, payroll, and inventory tasks accurately and on time. What Success Looks Like A safe, healthy environment where pets thrive. An engaged, high‑performing team with strong retention and development. Loyal customers who trust your team and return again and again. A profitable, well‑run Pet Care Center that reflects Petco’s values in action. What You Bring 3+ years of management experience (retail leadership preferred). Strong people leadership, coaching, and talent development skills. Solid business, financial, and operational acumen. Excellent communication, problem‑solving, and organizational abilities. A genuine passion for pets and customer service. Education High school diploma or GED preferred. Completion of Petco leadership development programs may be required for internal candidates. Essential Functions & Work Environment The role is primarily performed in a Pet Care Center retail environment. Expected to be regularly present on the sales floor, leading by example and engaging with partners, customers, and pets. Occasional duties may require leaving the Pet Care Center for tasks such as bank deposits, merchandise transport, or community events. Work requires frequent standing, walking, bending, kneeling, reaching, lifting up to 50 pounds. Must be able to work in proximity to animals and handle exposure to animal dander, odors, noise, and cleaning chemicals. Flexible availability to support operating hours, including evenings, weekends, and holidays. This is a full‑time position. Limited travel may be required for training, meetings, or community engagement. Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions. Why You’ll Love It Purpose‑driven work that makes a real difference. Growth opportunities through development programs and career pathways. A culture that values authenticity, inclusion, and teamwork. The chance to lead, own, and shape your business every day. Equal Opportunity Employer Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. #J-18808-Ljbffr Petco Animal Supplies, Inc.