Order Management Coordinator

$22 - $24 per hour

Comrise

Buffalo Grove, IL

Order Management Delivery Operator

Hours of the Shift: 8:00am 5:00pm

Pay rate: $22-24/hour

Remote/OnSite: hybrid [2days a week in office, 3 at home]

Contract potentially to hire

We take pride in enabling sustainable progress through technology. We do this through empowering customers by combining the real and digital worlds. Improving how we live, work, and move today and for the next generation! We know that the only way a business thrive is if our people are thriving. Thats why we always put our people first. Our global, diverse team would be happy to support you and challenge you to grow in new ways. Who knows where our shared journey will take you?

Transform the everyday with us!

We are looking for an Order Management Delivery Operator. This position will be based in Buffalo Grove, IL.

Role Overview

In this role, you will manage the full lifecycle of customer ordersfrom inquiry through delivery and invoicingensuring accuracy, compliance, and a high level of customer satisfaction. You will collaborate cross-functionally to optimize delivery performance, streamline logistics, and maintain strong customer relationships.

Key Responsibilities

Respond to customer inquiries and prepare quotations, including technical and commercial clarifications such as credit checks, export compliance, delivery timelines, inventory availability, and manufacturing capacity.
Enter and manage customer orders in the ERP system, confirm delivery dates, and provide order confirmations.
Monitor order execution to ensure compliance with agreed delivery dates and quantities; proactively address potential delays.
Manage delivery schedules, initiate shipments, and resolve backorders to maintain delivery reliability.
Coordinate timely invoicing, perform post-order cost analysis, and support margin accuracy through proper cost tracking and additional charge management.
Collaborate with logistics, packaging, and transport teams to design efficient delivery solutions and minimize costs.
Maintain strong communication with internal teams and external partners to ensure seamless information flow and optimized supply chain performance.
Coordinate with manufacturing facilities, including off-site locations, to align production and logistics requirements.

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Vacancy posted 2 days ago

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