Service Coordinator - Little Creek

Overview Liberty Military Housing is looking for a Service Coordinator to assist with move‑in/move‑out processes in a multi‑family residential community. The role involves heavy customer interaction, scheduling maintenance, handling vendor work orders, and ensuring timely completion of service requests. Responsibilities Schedule and conduct home inspections related to the move‑in/move‑out process. Assist with ordering and scheduling vendor services. Maintain and monitor make‑ready boards to ensure accurate task distribution. Coordinate with maintenance team to assign and schedule service requests. Provide residents with charges related to move‑out/final inspection results. Create purchase orders for vendor maintenance services and products. Generate work orders for make‑readies and other maintenance requests. Assist with closing work orders/tickets once work is completed. Schedule and monitor water intrusion follow‑ups, including 3‑day notices. Conduct resident follow‑ups after services are rendered. Promote positive resident relations by responding to concerns in a timely manner. Address and follow up on customer service concerns from Satisfacts survey. Maintain systems and logs (Keytrak, pest control, vendor/product logs). Perform administrative tasks: email communications, data entry in Yardi, Payscan, and other systems. Assist with distribution of correspondence/notices (3‑day notices, move‑out charges, water intrusion, etc.). Participate in property walks/inspections to ensure community meets quality standards. Operate a company or personal vehicle to travel to work locations. Qualifications 1–2 years of experience in residential property management or customer service. Prior experience working with vendors or ordering services (appliances, plumbing, electrical). Proficiency with personal computer, Microsoft Office, Yardi, Payscan. Effective communication with customers, vendors, management, and coworkers. Strong service and interpersonal skills. Ability to work in a fast‑paced environment, multi‑task, prioritize. Positive and professional demeanor in all interactions. Valid driver’s license and ability to operate a company or personal vehicle. Availability to work a flexible schedule, including weekends, off‑hours, and emergencies. Knowledge of OSHA laws and regulations. Ability to travel to other regional locations for work, training, meetings. Compliance with company policies, rules, and procedures. Benefits and Compensation Medical/Dental/Vision Insurance* Life and AD&D Insurance 401(k) Retirement Plan with company match Employee Stock Ownership Plan Incentive Bonus Program 10 paid holidays per year 40 hours paid sick leave per year** 80 hours paid vacation per year** Medical/Dental/Vision insurance eligible after 30 days of full‑time employment. Pay Range: $22.00 - $25.00 #J-18808-Ljbffr Liberty Military Housing