Service Consultant (S) (Call Center)

Bishop & Company is seeking a Service Consultant for a financial organization in Honolulu, HI. Full‑time and part‑time shifts are available. Job Duties Assist customers with a specific product line (i.e., Deposit accounts, Credit Card accounts). They will be trained in the following areas: basic product knowledge anticipate call types for the products they’re supporting process/procedures for handling requests system navigation to look up account information and/or procedures Assist with Core conversion related inquiries (i.e., “before” and “after” conversion product info) Complete all other duties as assigned. Ideal Candidate Requirements High School Diploma or equivalent required. Must be open to training Monday‑Friday 8:30 am - 5:00 pm for the first 3 months of employment. Shift will be 8:30 am - 5:00 pm, including Saturday or Sunday, upon completion of training. High level of professionalism and customer‑orientation, with strong verbal skills. Ability to work in a fast‑paced environment where creating a positive customer experience is the #1 priority while also appropriately handling confidential customer information. 1‑2 years of customer service experience or comparable work experience in a retail, sales or financial environment. No relocation; only in‑state applicants allowed. Must be available to interview immediately. Additional Information Job Type: Temp‑Hire Opportunity, full‑time & part‑time shifts available. Pay: $20/hr Location: Honolulu, HI 96818 Parking: Provided on site Work Schedule: 8:30 am - 5:00 pm, 7 days a week (shifts vary). Call Center hours are 7:00 am-7:00 pm, 7 days a week - shifts may vary based on business need. Agents must be available to work on weekends. Benefits: Bishop & Company offers its temporary and contract employees attractive, competitive benefits, including paid holidays, paid vacation, health insurance, and matching 401k plan for all those who qualify! Equal Opportunity Employer – Disability and Veteran. #J-18808-Ljbffr Bishop & Company, Inc.