Service Desk Analyst: ITIL, ServiceNow & Cloud Access
$41.6kCognizant Technology Solutions
A global technology services provider is seeking a Service Desk Support Analyst for their office in Oklahoma City. This entry-level role focuses on providing first-level technical support and outstanding customer service in enterprise IT environments. Ideal candidates will possess a Bachelor’s degree in a related field and have an understanding of ITIL best practices. The position offers a starting annual salary of $41,600, along with comprehensive benefits including health insurance and a 401(k) plan. #J-18808-Ljbffr Cognizant
$41.6k
Position Overview The Service Desk Support Analyst will provide first-level technical support... ...requests, and changes using ITIL best practices, managing tickets in ServiceNow, troubleshooting Windows,... ..., VPN, MFA, and supporting cloud access scenarios. The position emphasizes...CloudServicenowHourly payTemporary workWork at officeRemote workRelocation$24.95 - $63.65 per hour
...Description Building off our Cloud momentum, Oracle has formed a... ...better experience and easier access to health and research data... ...management support and service restoration to Oracle Health... ...ticket logging system - Remedy, ServiceNow, Jira etc. Working Knowledge...CloudServicenowHourly payTemporary workWork experience placementImmediate startFlexible hoursShift work$47k - $55k
Senior Service Desk Analyst Candidate Details Req number: R7778 Employment type... ...Resolve account and access issues including password resets... ...ticketing and ITSM platforms — ServiceNow experience strongly preferred Familiarity with ITIL service management practices...ServicenowFull timeContract workWork at officeLocal areaRemote workWorldwideAfternoon shift$96.72k - $162.12k
...technical solutions across complex cloud and enterprise environments.... ...environments, identity and access hardening, and... ...where needed-but always in service of enabling better technical... ...automation GRC Platforms: Archer, ServiceNow ITIL-based IT Service Management...CloudServicenowImmediate startRemote workVisa sponsorshipFree visaFlexible hours$52.9k - $68.69k
...Overview The Customer Service Representative provides... ..., and basic network access problems using standard... ...in IT support, service desk, or help desk roles providing... ...tools such as ServiceNow, JIRA, or similar platforms... ...such as CompTIA A+ or ITIL Foundation. Compensation...ServicenowContract workWork experience placementWork at officeRemote work$77k - $202k
...minimise downtime. Those in cloud operations at PwC will... ...cloud infrastructure and services to enable seamless... ...DegreeCertification(s) Preferred: ITIL 4 COBIT ISO 27001 ServiceNow Certification(s) BMC... ...responsibilities such as accessing sensitive company or...CloudServicenowFull timeH1b- ...: A global professional services organization, which includes... ...to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others... ...Preferred Certifications ITIL Foundation Certified i.e.,... ...Additionally, employees who have access to the compensation...CloudServicenowWork experience placementLive inWork at officeLocal area
$20.26 per hour
...Job Title: Enterprise Service Desk Support Analyst Job Category: Service Contract Act Time Type:... ...service quality across the team. ServiceNow Proficiency: Utilize ServiceNow for... ...unique flexible time off benefit and have access to robust learning resources to make...ServicenowHourly payMinimum wageFull timeContract workWork experience placementWork at officeMonday to FridayFlexible hoursShift work$87k - $178.1k
...maintenance coordination, service request management,... ...Experience with BMS, ServiceNow, CMMS, or similar monitoring... ...is a plus. ITIL, Uptime Institute, PMP... ...operations. Why Oracle Cloud Infrastructure?... ...process. If you require accessibility assistance or accommodation...CloudServicenowTemporary workWork at officeFlexible hoursNight shift- ...defense, and public service delivery. Our... ...Junior CIC Analyst supports 24x7... ...maintaining accurate ServiceNow records,... ...support, help desk, or operations... ...management and ITIL processes. -... ...- Exposure to cloud environments (AWS... ...process-including accessing job postings, completing...CloudServicenowMinimum wageFull timeContract workTemporary workWork experience placementRemote workShift workNight shift
- ...: A global professional services organization, which includes... ...to the world’s major cloud providers — ServiceNow, AWS, Azure, Google, and others... ...Business Group you will have access to our robust training and... ...Cloud migration experience ITIL Certified Experience...CloudServicenowWork experience placementLive inWork at officeLocal area
$24.31 per hour
...DAF) Enterprise IT as a Service (EITaaS) program. The... ...and technologies such as ServiceNow, Intune, Active... ...solid understanding of ITIL best practices, endpoint... ...platforms to include Azure Cloud. Strong Analytical & Problem... ...off benefit and have access to robust learning...CloudServicenowHourly payMinimum wageContract workWork experience placementFlexible hours$20.26 per hour
Enterprise Service Desk Support Analyst - Enterprise Information Technology as a Service (EITaaS) Contract... ...quality across the team. Use ServiceNow for incident tracking, ticketing, and... ...through flexible time‑off benefits, access to robust learning resources, and a competitive...ServicenowHourly payFull timeContract workWork at officeMonday to FridayFlexible hoursShift work$106.61k - $284.28k
...issue resolution, and continuous service improvement. The ideal... ...Infrastructure as Code (Terraform, GCP Cloud Deployment Manager, AWS... ...with support platforms (e.g., ServiceNow, Zendesk, Salesforce Service Cloud... ...in incident management and ITIL-based service operations. Experience...CloudServicenowHourly payFull timeTemporary workWork experience placementLocal area- ...orchestration and compliance tools (e.g., Wiz, ServiceNow, Sentinel).* Implement policy-as-code... ...Endpoint (MDE), and Azure AD Conditional Access.* Understanding of Zero Trust, least... ...with Defender for Identity, Defender for Cloud Apps, or other Microsoft 365 Defender suite...CloudServicenowImmediate startFlexible hours
$40k
...security, defense, and public service delivery. Our work focuses on... ...Identity, Credential, and Access Management (ICAM) services supporting... ...concepts Experience using ServiceNow or similar ITSM tools for... ...task tracking Exposure to cloud or hybrid identity and access...CloudServicenowContract workRemote workShift work- ...Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services contract and currently has an... ...requirements (DESMF, RMF, etc) alongside ITIL best practices. Basic... ...environments. Experience with Jira, ServiceNow, and/or GitLab required. Familiarity...CloudServicenowContract workRemote work
$30 - $48 per hour
...Incident Response Analyst Location: Remote... ...of the ITSM Service Now Incident Response... ...with the the Service Desk and Desktop... ...Ensuring that our ITIL aligned Incident Management... ...environments Cloud Platforms (AWS/... ...Platform Experience ServiceNow (incident, problem...CloudServicenowContract workFor contractorsWork experience placementLocal areaImmediate startRemote work- ?At Red River Managed Services, we provide a welcoming and positive... ...seeking a highly experienced ServiceNow ITSM Developer to support the... ...platform effectively enables ITIL-aligned processes through intuitive... ...collaboration, mobility and cloud solutions. Our operations,...CloudServicenow
- ...debit, prepaid and merchant services. Our worldwide team helps over... ...(VMware, Hyper-V) and cloud environments. Monitoring... ...integrations (VMware vCenter, ServiceNow, cloud platforms).... ...provide feedback about the accessibility of this website, please contact...CloudServicenowWorldwide
- ...Computer Systems (IT Support) Analyst Summit Human Capital is seeking a highly motivated... ...skills with excellent customer service skills. ~3+ years of professional technology... ...related to Windows applications, remote access, etc. Use a ticketing system to track...ServicenowRemote work
- ...A global professional services organization is seeking an experienced Technical Architect to drive IT transformation and lead ServiceNow development teams. The ideal candidate has over 8 years... ..., promoting visibility and impact in cloud services initiatives. Join to make...CloudServicenow
$130k - $150k
...currently hiring fora Senior ServiceNow Developer to support the... ...ServiceNow Governance or the Common Service Data Model (CSDM).... ...enterprise IT governance and hybrid cloud integration. Strong analytical... ...addition, our employees have access to a range of perks and...CloudServicenowFull timeCurrently hiringRemote workFlexible hours- ...remediation. Ensure policy consistency across cloud-managed and hybrid-joined devices (Intune... .../policies. Implement Conditional Access policies and device compliance posture... ...orchestration and compliance tools (e.g., Wiz, ServiceNow, Sentinel). Implement policy-as-code...CloudServicenowImmediate startFlexible hours
$131.3k - $237.35k
Leidos was awarded the U.S. Air Force Cloud One Architecture and Common Shared Services (ACSS) contract and currently has... ..., ensuring they are intuitive, accessible, and scalable. You will move... ...management technologies such as ServiceNow. Pay Range Pay Range $131,300.00...CloudServicenowContract workRemote work$105.79k - $141.05k
...performance connectivity across cloud, edge, and AI workloads for... ...The Role The CMMC Compliance Analyst must have advanced practical... ...training, prepare and process access requests, conduct... ...experience using GRC tools such as ServiceNow IRM, Diligent, Archer, or similar...CloudServicenowTemporary workFor contractorsRemote work$39.4k - $64.7k
...Job Title: Service Desk Technician Job Category: Information Technology Time Type: Full... ...systems, applications, remote access, email, and telephone and wireless issues... ...desk call tracking management systems; ServiceNow desired. Desired: Strong verbal...ServicenowFull timeContract workWork experience placementRemote workFlexible hours$150k - $220k
...GovCIO is currently hiring for a ServiceNow Certified Technical Architect... ...as the technical SME for IT Service Management (ITSM), IT... ...Intersight ~ Implementation of Cloud-based discovery schedules ~... ...addition, our employees have access to a range of perks and benefits...CloudServicenowFull timeCurrently hiringRemote workFlexible hours$95k
...95,000 About PSI We are PSI Services. We power world leading tests... ...‑day operation of enterprise cloud services, with a primary focus... ..., onboarding, and access changes. Execute IAM processes... ...Manage and support Ivanti and ServiceNow workflows, including ticket resolution...CloudServicenowTemporary workLocal areaRemote workFlexible hours- ...automation. This role demands cloud experience blended with... ...model inversion, unauthorized access). • Conduct vulnerability assessments... ...platform configurations, AI services and capabilities,... ...• ITSM processes and tools (ServiceNow) and delivery practices/tools...CloudServicenowImmediate startRemote workFlexible hours
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