Pharmacy Technician 2 (Med History/Prior Authorization Technician) at Oregon Health & Science University in Portland, Oregon

Pharmacy Technician 2 (Med History/Prior Authorization Technician)

The purpose of this position is to provide support to OHSU outpatient pharmacy specialty services and the Knight Cancer medical/surgical oncology pharmacy program. Responsibilities include prescription prior authorization and approval, prescription dispensing, medication histories, patient outreach and medication assistance. The individual is required to have extensive knowledge of third party processing, EpicCare and Epic Willow. This position will primarily work on VPV floors 3-7 but may be asked to work in an OHSU outpatient pharmacy when other team members are on leave.

Function/Duties of Position

• Assists in all technical support activities relating to prior authorization requests and approvals.
• In-charge of obtaining medication history of admitted patients age 65 and older and comprehensive understanding of medication reconciliation process.
• Supports OHSU outpatient pharmacy program through activities such as prescription dispensing, patient outreach, specialty pharmacy enrollment, and refill reminders.
• Provides medication assistance support to OHSU patients. Assists pharmacists in non-clinical activities, e.g. maintenance of Medication Assistance Program patient information. Receives and maintains medication assistance inventory.
• Interacts with other health care team members and patients and displays a high level of customer service commitment
• Triages incoming phone calls from pharmacy staff, patients, and providers
• Understands billing systems (both internal and external third party) and prescription processing

Required Qualifications

• High School Diploma, active State of Oregon Pharmacy Technician License AND
• 1 year of pharmacy work experience, or equivalent additional education; AND
• Certification from the national Pharmacy Technician Certification Board or National Health career Association. Certification must be maintained.

Job Related Knowledge, Skills and Abilities (Competencies):

• Must possess computer keyboarding skills.
• Ability to read and understand medical-related terms.
• Ability to perform basic pharmaceutical mathematics calculations.
• Ability to establish priorities in workflow.
• Good interpersonal communication skills.
• Ability to work under supervision of diverse Pharmacists
• Must be able to perform the essential functions of the position with or without accommodation

Preferred Qualifications

• Formal pharmacy technician training program
• Inpatient and outpatient hospital pharmacy experience.
• Medical and scientific nomenclature

Additional Details

The individual will experience competing demands on their time from clinic staff and/or patients and will need to effectively multi-task. Must be able to perform well within a team environment and work in a collaborative and cooperative manner. Must be able to deliver a consistently high level of customer service. Ability to stand/walk for 6-8 continuous hours per day. Additionally, this candidate will need to function for long periods of time using a computer terminal. Must be able to work effectively with minimal direct supervision.

Benefits:

• Healthcare Options - Covered 100% for full-time employees and 88% for dependents, and $25K of term life insurance provided at no cost to the employee
• Two separate above market pension plans to choose from
• Vacation- up to 200 hours per year depending on length of service
• Sick Leave- up to 96 hours per year
• 8 paid holidays per year
• Substantial Tri-met and C-Tran discounts
• Additional Programs including Tuition Reimbursement and Employee Assistance Program (EAP)

Equal employment opportunity, including veterans and individuals with disabilities.