Medical Receptionist / Front Desk Patient Care Coordinator (Annapolis)

Patient Care Coordinator

Annapolis ENT, a division of Chesapeake Specialty Practice, is looking for a friendly and caring Patient Care Coordinator to join our bustling audiology & allergy offices.

Responsibilities:

• Create positive interaction and provide quality patient experience.
• Answer the phone and make appointments.
• Handle insurance verifications.
• Obtain all necessary information from patients for their visit.
• Accept payments.
• Maintain the necessary information within the patient electronic medical record.
• Perform other administrative duties for the office.

Requirements:

• Education: High School diploma required; higher education preferred.
• Excellent interpersonal skills that allow effective working relationships with patients, colleagues, and vendors.
• 1 year of medical office experience preferred but not required.
• Knowledge of Medical Records management preferred but not required.
• Experience with patient registration, insurance eligibility, referrals, prior authorizations and familiarity with medical terminology are preferred.
• Ability to manage a busy office with interruptions, calls, walk-ins. Must have the ability to direct the flow of the office with efficiency while maintaining a positive attitude.
• Bilingual is a plus

Job Type: Full-time

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Disability Insurance
• Life Insurance
• Paid Time Off

Medical specialties:

• ENT - (Audiology & Allergy immunology)

Schedule:

• Day shift
• Monday to Friday

Work setting:

• Clinic
• In-person